Michelle Haas Email and Phone Number

• Designed multiple databases (Access) for Agent compensation, data analysis and Channel Partners performance.• Extracted data from multiple systems, bringing it together and customizing the data to fit the needs of the agent compensation team offsite.• Worked directly with Agent population (customer) to resolve compensation, payment, debits and any other issues related to Agent programs and commissions.

Drive obtainment of Xerox Channel Partners Performance metrics through Sales Support Operations • Drive YOY Revenue Growth • Support programs to improve agent coverage of the market • Support growth initiatives through Compensation programs Designed several databases (Access) to fit the needs of senior management for custom data extraction, analysis, and reporting for Direct Employee and Channel Partners performance /compensation.

• Had major role in the development of an award winning competitive intelligence website to help sales team gain a competitive edge by understanding how to market to clients up against certain competitors.• Primary data analyst for two Lean Six Sigma Projects: Retention and Growth of existing customers; Predictive Modeling for lead generation for sales teams throughout the US• Designed several databases (Access) to fit the needs of senior management for custom data extraction, analysis, and reporting.• Working with the multiple database systems within the Xerox Corporation to extract data needed by marketing and sales teams for many marketing activities, including email campaigns, territory development and event planning.

• Manager of membership program to drive business to retail locations, including manage sales reps, telemarketers and the design of all marketing materials.• Development and implementation of marketing strategies for both direct and retail sales. • Research to identify target market for multiple retail locations.• Development and implementation of advertising campaigns for retail outlets. Activities include researching advertising venues, developing message content for radio, print and television, and designing print ad layout.• Design and maintenance of multiple Access databases to support the marketing activities of the company.• Initiated and maintain customer recall program and referral incentive program for retail locations.• Development of program to track advertising results and maintain monthly statistics.• Key role in the development of a new eye care program targeted to Monroe County companies, including the design and maintenance of membership database.• Development of all marketing and sales materials for wholesale, direct sales and retail segments of the company.• New product development from samples to delivery including work with overseas companies.• Maintenance of two websites, including updating with new products and specials.