Michelle Hyun Email & Phone Number

• Ghostwrite e-books based on customer-approved outlines, meeting word count, house style guide, and APA format requirements.• Conduct research to add relevant information beyond the outline and produce a more well-rounded product.• Add citations where needed and compile a references list following APA format.• Add a glossary and images from approved sources when requested.• Collaborate with customers and fellow freelancers to ensure desired manuscript outcomes and polished final products.

Langley, British Columbia, Canada

Relevant experience:Editing• Known as ‘The Editor’ on my high-performance team committee• Proofread the policies on our website and corrected errors• Volunteered to copyedit our Person-Centered Planning Manual• Copyedited other supervisors’ Person-Centered Plans• Reformatted documents and forms to improve structure and organizationWriting• Wrote activity and support guidelines to be used to train new staff• Wrote protocols to inform staff of new procedures• Wrote goals and progress notes for individuals, staff meeting minutes, etc. Job details:• Supervised up to three staff teams concurrently. Teams averaged 6+ permanent staff and a varying number of casual staff• Hiring; training; scheduling; hosting staff meetings; conducting interviews; participating in management meetings; maintaining prompt and professional communication between staff, management, families, etc.• Often worked independently from home; effectively managed my own time • Flexible; worked evenings and weekends as required

Langley, British Columbia, Canada

Editing and writing-related experience:• Reformatted documents and forms to improve structure and organization• Wrote guidelines and protocols used to train new staff• Wrote SMART goals and progress notes for individualsJob details:• Supported individuals in two homes with all aspects of daily living while also managing challenging behaviors, including verbal and physical aggression• Worked independently in one-to-one staffing/client model• Maintained communication with supervisor and staff team via written communication book, email, phone, etc.• Completed all required documentation (written and electronic)• Encouraged by both supervisors to apply for supervisory position based on my work ethic, self-starter attitude, and demonstrated ability to perform writing-related supervisory tasks, as detailed in ‘relevant experience’ above