Michelle I Email & Phone Number

Australia

Brisbane, Australia

Brisbane, Australia

My focus on bringing new business opportunities to Aon Commercial ensuring I look at a 'whole of Aon' service to new clients offering not only insurance, but a whole suite of products.

Brisbane, Qld

My position includes managing a panel of approximately 125 Brokers/AR. My role is supporting my panel and assist with growing their business as well as profitable portfolio growth for CGU. I negotiate across all lines of business to attract the right deal for my clients so they provide the best possible cover and outcome for their customers.I develop opportunities by qualifying, influencing, driving and monitoring leads and renewals with internal and external stakeholders.… Show more My position includes managing a panel of approximately 125 Brokers/AR. My role is supporting my panel and assist with growing their business as well as profitable portfolio growth for CGU. I negotiate across all lines of business to attract the right deal for my clients so they provide the best possible cover and outcome for their customers.I develop opportunities by qualifying, influencing, driving and monitoring leads and renewals with internal and external stakeholders. My relationship management skills are utilised on a daily basis by managing all stakeholders expectations regarding winning business to assisting with claims.I have recently acquired Underwriting skills in the SME space Show less

Broker & Agent - Brisbane, Qld

Develop Business Partner and Stakeholder relationships that drive portfolio growth and mutual objectives.- Advocate and negotiate across business divisions to assist in our demonstrated commitment to building stakeholder relationships.- Collaborate with internal and external stakeholders to create tailored whole of account solutions- Promote CGU product lines, target market, risk appetite and value propositions.- Develop opportunities through qualification… Show more Develop Business Partner and Stakeholder relationships that drive portfolio growth and mutual objectives.- Advocate and negotiate across business divisions to assist in our demonstrated commitment to building stakeholder relationships.- Collaborate with internal and external stakeholders to create tailored whole of account solutions- Promote CGU product lines, target market, risk appetite and value propositions.- Develop opportunities through qualification, influencing, driving and monitoring leads and renewals with internal and external stakeholders. Show less

Nsw/Act

- Manage Bendigo Bank/CGU relationship across NSW/ACT-Train Bendigo Bank staff in Insurance and sales skills- Increase Insurance sales across all lines with emphasis on Consumer Credit Insurance to achieve CGU targets plus Bendigo Bank Income through non-lending channels.- Advocate and negotiate across business divisions to assist in our demonstrated commitment to building stakeholder relationships.- Promote CGU product lines- Align CGU values with Bendigo Bank values-… Show more - Manage Bendigo Bank/CGU relationship across NSW/ACT-Train Bendigo Bank staff in Insurance and sales skills- Increase Insurance sales across all lines with emphasis on Consumer Credit Insurance to achieve CGU targets plus Bendigo Bank Income through non-lending channels.- Advocate and negotiate across business divisions to assist in our demonstrated commitment to building stakeholder relationships.- Promote CGU product lines- Align CGU values with Bendigo Bank values- Develop opportunities through influencing, driving and monitoring sales and renewals with internal and external stakeholders. Show less

Sydney, Australia

-Manage the day to day activities and operations of the Call Centre and exceed key performance criteria. -Take ownership and responsibility for all customer interaction and increase non lending income. -Identify growth within existing customer/member network. -Coach and mentor team to achieve outcomes and agreed service level agreements. -Manage disputes

North Lakes, Qld

Responsible to retaining existing customers within guidelines and responsible for call quality, attendance and all other team metrics to achieve my team and personal Service Level Agreements.