Michelle Jiles Email & Phone Number

Washington Dc-Baltimore Area

Washington Dc-Baltimore Area

Manage all aspects of direct response data pulls for mail, telemarketing, SMS, and P2P. Manage CRM data quality (Revolution Online); training over 40 interns and staff annually on database, managing schedule for over 300 direct response, event, sustainer, and Planned Giving campaigns.

Washington D.C. Metro Area

Washington D.C. Metro Area

Experienced and highly regarded project manager and analyst with over 10 years’ experience in government statistical agency working on a variety of analytic topics. Project manager for large scale adoption of new technology and review methods. Recognized expert on data processing, review, and dissemination. Managed requirements, scope, schedule, and documented all phases of projects. Collaborated with clients and management on best practices. Developed success metrics, testing plans, and evaluated project success. Made decisions impacting survey life-cycle with emphasis on improving quality and customer service. Proven ability to communicate and deliver high-impact presentations to key decision makers in domestic and foreign government agencies. Used iterative development methodologies to plan projects and monitor status. Communicated complex statistical and methodological concepts to expert and novice audiences. Experience using SAS and Excel, including advanced techniques and macros, analyzing demographic, housing, commuting, SNAP/Food Stamp data, and small geographic areas across multiple topics. Understanding of and classroom experience with Predictive Analytics, Agile Methodologies, R, and ArcGIS.

Master’S Degree, Sociology

Sociology Master's Student and TA

Master’S Degree, Sociology

Sociology Master's Student, TA, RA, Instructor

Bachelor’S Degree, Sociology

Sociology, TA