Michelle Joyce Email & Phone Number

Winthrop, Ma, Us

Waltham, Massachusetts, United States

Executing full-service executive administration for the digital identity company for life- and mission-critical industries, redefining how organizations solve complex workflow, security, and compliance challenges with solutions that protect critical data and applications without workflow disruption. Supporting the President and CEO, CFO, and 4 additional C-Suite ExecutivesMaintaining complex calendars, including scheduling meetings, appointments and travel via ConcurGenerating and submitting expense reports on behalf of C-SuiteAssisting in planning, coordinating, and executing various company meetings, events and celebrations, both on and off site

Somerville, Massachusetts, United States

Executed full-service executive administration for an environmental services company providing sustainable environmental solutions to leading companies in the Life Sciences, Healthcare, Education and Industrial markets.Supported the President, COO, and Chief of Staff to the PresidentMaintained complex calendars, including scheduling meetings, appointments and travel via ConcurApproved expense reports via Concur and PTO requests in a timely mannerResearched, coordinated, scheduled and executed bi-annual 4 day off site meetings for management teamAssisted in planning, coordinating, and executing various company meetings, events and celebrations

Boston, Massachusetts, United States

Supported a four-member executive leadership team which included Chief Executive Officer, Chief Program Officer, Chief Finance and Administrative Officer and Chief Human Resources OfficerScheduled and managed of competing, complex calendar priorities, based on competing priorities, current projects, investor and board priorities, and overall organizational needsSet up virtual meetingsSubmitted accurate expense reports in a timely manner

Greater Boston Area

Provided administrative support to CEO and COO including heavy calendar management, extensive travel (domestic and international) and expense reportingPlanned and executed Board Meetings and Team Meetings (domestic and international) including securing meeting space, booking travel, meals and other meetingsUploaded and entered bills for payment via Bill.comWorked with third party accountants on monthly financialsResponsible for HR functions including new hire onboarding, health, dental, life insurance enrollment and maintenance via PEO, vacation/sick time coordination, employee recruitment and terminationsCommunicated with WeWork on office space rentals (domestic and international)Ordered supplies and overall upkeep and maintenance of the office

Saugus, Ma

Provided administrative support to Regional Head including heavy calendar management, travel and expense reportingUtilized SAP to generate purchase orders, service requisitions, and general receipt of goods and servicesWorked with building management for any maintenance related issuesPurchased office supplies and coffee for regional headquarters

Dedham, Ma

Provide administrative support to COO and VP of Operations including managing heavy calendar management, travel and expense reportingAssist HR Director with onboarding new hires by creating and maintaining employee recordsCommunicate with outside vendor for background checksWork with IS/IT on hardware and system access for new hiresCoordinate with other departments as needed for special projects

Boston, Ma

Provide administrative support to Senior Management Team of 4 Executives including heavy calendar management, booking domestic travel, processing expense reportsSupport VP Finance with Accounts Payable/Receivable and bi-monthly PayrollProcess monthly client invoicesResponsible for HR functions including new hire onboarding, health, dental, insurance and 401k enrollment and maintenance, vacation time coordination, employee recruitment and terminationsMeeting set-up and coordination including Board of Director and Investor meetings; both onsite and offCommunicate with building management and other vendorsOrder office suppliesOverall upkeep and maintenance of the office

Boston, Massachusetts

Responsible for HR functions including new hire onboarding, health, dental, insurance and 401k enrollment and maintenance, vacation/sick time coordination, employee recruitment and terminationsPrimary contact for research and approval of new office space and subsequent office moveGenerate expense reports for GM, VP’sTrack , report and submit expense reports for all employeesCoordinate international and domestic travel arrangements for GM, VP’s, sales, support teams and visitorsCommunicate with building management and other vendorsWork with third party bookkeeper for accounts payable and receivableAssist VP of Marketing with Trade Show and other event coordinationOrder office suppliesOverall upkeep and maintenance of the office

Boston, Massachusetts

Provide all administrative and personal support to CEO and COOMaintain confidentiality of all business and personal mattersOrganize and maintain daily schedule consistently reminding of appointmentsPrepare outgoing correspondence including letters, emails, etc., as requested. Manage all incoming calls to the executive office Serve as a liaison to clients and colleagues and handle all incoming requestsRun errands and various other personal assistant dutiesArrange travel details for business and personal travelProvide backup coverage to main receptionist as needed

Reading, Massachusetts

Provide Administrative support to Senior Management (Co-Founder,V.P., Director, Manager)Arrange extensive domestic and international travel including passport and visa applicationsCommunicate with caterers to facilitate breakfast and lunch delivery for meetingsBackup to main receptionist as neededPurchase office supplies, coffee orders, and apparel company wideWork with Finance to resolve invoice and expense report issues

Boston, Massachusetts

Work with third party vendors for purchasing all hardware and software for clients as well as internal purchases including price negotiations.Generate quotes and proposals via QuoteWerks for client approval of purchase.Order, track, and communicate delivery of equipment, software maintenance support contracts and subscriptions.Primary administrator of Verizon Wireless account managing monthly utilization and devices of 59 wireless lines.Process returns and cancellations.Provide spreadsheets of monthly purchases to vendors and partners for associated discounts.Serve as primary backup to Office Manager, performing duties listed below on a regular basis.

Boston, Massachusetts

Utilizing Peachtree Accounting to input consultant timesheets and expenses as well as creating, editing, and sending bi-monthly client invoices.Responsible for collecting back-up correspondence to bi-monthly client invoices.Providing administrative support to the President and Vice President including but not limited to managing scheduling, travel, organizing, and filing. Responsible for covering reception area and related duties such as managing incoming phone calls, meeting and greeting all visitors, facilitating any incoming or outgoing shipping. Working with Human Resources Director to contact potential candidates to schedule phone interviews.Maintaining/updating the list of current clients, internal phone lists, and phone wallet cards.Maintaining the calendars for all consultants including changes, confirmations and subsequent emails, and scheduling. Responsible for daily office related tasks such as checking the office for cleanliness, checking the answering machine for messages, and stocking all the office machines. Ordering office supplies on a regular basis while maintaining the supply room and kitchen.Managing the setup of all cell phones and pagers through a third party provider. Organizing events such as staff meetings, social events and other functions.

Assigned to Project Team to convert existing customers from a copper network to CTC's own fiber, PowerPath network.Work with Verizon on a daily basis placing installation and disconnect orders for T1 circuits.Utilize Telcom Business Solution Database (Metasolv) to efficiently manage the order processing, service provisioning, network inventory and design, trouble resolution, and work-flow management of CTC' s business functions.

Responsible for covering all administrative duties for Reception Desk of CTC's Corporate Headquarters.Provide administrative support to six Corporate Officers.Answer and pre-screen telephone calls and guests for six Corporate Officers.Provide directory assistance for incoming phone calls to the company.Book conference rooms for all meetings and tours of Corporate Facilities.

Waltham, Massachusetts

Inside recruiter for 33 offices of large telecommunications companyResearched candidates primarily utilizing on-line employment search enginesProvided preliminary contact with candidates, pre-screened resumes, and conducted phone interviewsInteracted with branch managers on a daily basis in regards to staffing needs and candidate qualificationsUtilized resume databases such as Resumix to verify, store and search resumes

Recruit over 100 Tour Directors for; Organize and conduct 6 Tour Director Orientation Weekends, in United States and Mexico.Responsible for maintaining an employee level of 250 Tour Directors.Provide pre-tour information to Tour Directors such as on-tour itineraries and finances as well as on tour trouble shooting of any and all issues.Provide post-tour follow up, providing feedback and financial review of completed tours.