•Handle and prepare all proformas, invoices, and certifications requested •Collaborating with different departments to provide the best support to our clients •Following up with shipments and understanding proper procedures•Keeping track of samples and arranging proper testing that is required to meet buyers standards •Responsible in answering emails in a timely matter with clients domestically and internationally •Creating excel spreadsheets for allocations and inventory management•Created templates for coworkers to use through excel to keep track of orders •Updating trim sheets and price list for products

• Seasonal position turned to permanent based on outstanding sales performance and excellent customer service• Met or exceeded individual sales goals given each week • Helped set up visual displays and unpacked shipment for the grand opening of the store• Knowledgeable of product symbols, meanings, and product materials • Met the 90% goal of email captures at the point of sale • Earned employee of the week for meeting store goals in UPT, ATV, sales, and email capture

•Tracked sales, units-per-transactions, average transaction value, and conversion rates through POS system•Exceeding sales goals given for each week, month, and quarter•Ordered and bought stores supplies each month•Hired and trained new employees as well as overseeing and managing 25 employees•Prepared marketing and visual displays followed by the store guidelines •Provided customer feedback to headquarters based on product reviews• Was responsible for opening and closing the store and completing stores paperwork• Knowledgeable of top selling departments and styles

• Fashion forecasting trends for the upcoming buying season • Created and contributed to the companies marketing plan• Researching and contacting potential bloggers to promote and bring brand awareness to the company

• Verified that all merchandising standards were maintained on a daily basis • Maintained knowledge of current promotions, policies regarding payment and exchanges• Following stores guidelines when completing floor sets

• Interacting and updating social media sites including Pinterest and Instagram• Market researching sponsors, venues, clients, competitors, and promotional concepts• Organizing showroom by designer and color scheme • Checking in merchandise and garments • Selecting clothing pieces to gift celebrities as well as fashion bloggers

• Described merchandise and explain operation of merchandise to customers• Placed special orders and called other stores to find desired items• Maintaining store standards and conditions• Explained and signed customers up for the rewards loyalty program

• Called 80 or more potential students per day who had indicated an interest in attending The University of Tampa• Informed potential students about upcoming events and informed attendees• Provided accurate and appropriate information in response to customer inquiries

• Educated customers on product and service offerings• Consulted with customers on the latest styles and trends• Built customer confidence by actively listening to their concerns and giving appropriate feedback• Communicated merchandise needs and issues to appropriate supervisors in a timely fashion• Built and maintained effective relationships with peers and upper management

• Called about 70 or more potential customers per day creating brand awareness• Worked independently and as part of a team to achieve goals and tasks• Collaborated with Bridal World Boutique which included organizing and locating inventory and updating spreadsheet. Helping customers select products that best fit their personal needs, as well as uploading dresses to the store website.