Michelle Lim

Michelle Lim Email and Phone Number

Vice President, Program Operations @ GSCF
United States
Michelle Lim's Location
United States, United States
Michelle Lim's Contact Details

Michelle Lim personal email

n/a
About Michelle Lim

Michelle Lim is a Vice President, Program Operations at GSCF. She possess expertise in business process improvement, account management, team leadership, business analysis, lotus notes and 12 more skills. She is proficient in Bahasa Malaysia.

Michelle Lim's Current Company Details
GSCF

Gscf

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Vice President, Program Operations
United States
Employees:
15
Michelle Lim Work Experience Details
  • Gscf
    Vice President, Program Operations
    Gscf
    United States
  • Peridot
    Senior Vice President - Global Operations
    Peridot Feb 2024 - Present
  • Peridot
    Vice President - Global Clients
    Peridot Feb 2023 - Jan 2024
  • Peridot
    Vice President Operations - Americas
    Peridot Sep 2021 - Feb 2023
    Atlanta, Georgia, United States
  • Ibm
    Igf Commercial Financing Na Business Support Operations Manager – Us And Canada
    Ibm Mar 2017 - Sep 2021
    Greater Atlanta Area
    • Ensure that team successfully supports and properly executes company's strategic initiatives.• Review operational measurements so that they accurately reflect a changing portfolio and achieve satisfactory operational controls.• Drive innovation and measurable improvement in our processes in support of productivity savings.• Continuous focus on proactive collection of possible debts and interests.• Providing all requested support and feedback to senior management.
  • Ibm Malaysia
    Igf Commercial Financing Ap Business Support Operations Manager – Anz, Asean, India, Korea
    Ibm Malaysia Jul 2015 - Mar 2017
    • Ensure that team of two senior account specialists and nine account specialists successfully supports and properly executes company's strategic initiatives.• Review operational measurements so that they accurately reflect a changing portfolio and achieve satisfactory operational controls.• Drive innovation and measurable improvement in our processes in support of productivity savings.• Continuous focus on proactive collection of possible debts and interests.• Providing all requested support and feedback to senior management.
  • Ibm Malaysia
    Igf Commercial Financing Business Support Operations Manager – Asean & Anz
    Ibm Malaysia Nov 2013 - Jun 2015
    • Manage one senior account specialist and six account specialists who are responsible for accounts of Business Partners in ASEAN and ANZ. • Weekly review with the team to ensure that the high-priority issues are handled with appropriate attention in order to meet the measurements.• Continuous focus on proactive collection of possible debts and interests. • Providing all requested support and feedback to senior management.
  • Ibm Malaysia
    Igf Commercial Financing Senior Account Specialist - Asean
    Ibm Malaysia Jan 2013 - Oct 2013
    • Promoted to Senior Account Specialist.• Managing the accounts of Business Partners in ASEAN, weekly contact to monitors accounts in terms of orders, credit limits, accounts receivables and unapply fund.• Proactive collection of possible debts and interests.• Addressing customer disputes in a way to ensure timely and satisfactory resolution.• Preparing weekly and monthly reports for the management.• Coordinating the workload of the ASEAN Team to ensure that both the team’s strengths are fully utilized and the high-priority issues are handled with appropriate attention in order to meet the measurements.• Supervising and helping the everyday work of the team to make sure all tasks are fulfilled by the deadlines.• Providing all requested support and feedback to the manager.• Assist in process improvement.
  • Ibm Malaysia
    Igf Commercial Financing Account Specialist - Asean
    Ibm Malaysia Sep 2012 - Dec 2012
    • In charged of Avnet accounts in Malaysia and Singapore.• Cleared aged items within 3 months. • Monitors accounts in terms of orders, credit limits, accounts receivables and unapply fund.• Assist in process improvement.
  • Ibm Malaysia
    Igf Commercial Financing Account Specialist - Gcg
    Ibm Malaysia Jan 2011 - Aug 2012
    • Liaise with PRC country team to handle BP volume and credit limit • Handled AR migration job from Dalian.• In charged of some major accounts and monitored them well.• Obtained Excellence Award for succeeding PRC AR migration.
  • Airasia
    Marketing Executive
    Airasia Feb 2010 - Sep 2010
    • Communicate, liaise and network with external partners (eg Tourism Western Australia) and internal team (eg creative & webteam) to prepare tactical and major campaigns within assigned budgets.• AirAsia routes: Peninsular Malaysia, Brunei, Philippines• AirAsia X routes: Australia (Perth, Melbourne, Gold Coast) & UK (London)• Major campaigns/events:o Experience Extraordinary Perth with TWAo Experience, Stay, Fly Gold Coast with UK TQ o Unipole with Malaysia TQo Fly free to Tasmania with Tourism Tasmaniao AAX Free Seats campaigno Premium seats campaign with Cross Creek golf event o Plaza Berjaya new sale office launch
  • Ibm Malaysia
    Igf Client Financing Contract & Fulfillment Professional
    Ibm Malaysia Jun 2009 - Jan 2010
    • Responsible for day-to-day business support operation activities/processes for IBM Global Financing (IGF) business – contract creation, billing, reports submission, etc. • Support Sales Reps in Taiwan and China for the administration of IGF transactions.• Support Business Partners financing system for China. • Provides process enhancements for contract creation and acceptance to prevent fraudulent actions.• Ensures strong business controls compliance in all IGF transactions with Sarbanes-Oxley Act.• Being sent to Shanghai, China for job migration to KL regional centre.
  • Ibm Malaysia
    Igf Client Financing Business Support Professional
    Ibm Malaysia Jan 2008 - May 2009
    • Responsible for day-to-day business support operation activities/processes for IBM Global Financing (IGF) business – contract acceptance, data entry into leasing system, end of lease management etc.• Support Sales Reps in Korea for the administration of IGF transactions.• Supports Business Partners and vendor creation for ASEAN, Hong Kong, Korea, and Taiwan.• Develops and improves existing process flows and desk procedures for lease inception.• Ensures strong business controls compliance in all IGF transactions with Sarbanes-Oxley Act.• Perform monthly reconciliation on operation measurements.

Michelle Lim Skills

Business Process Improvement Account Management Team Leadership Business Analysis Lotus Notes Process Improvement Management Relationship Management Business Intelligence Program Management Finance Cloud Computing Solution Selling Project Management Business Development Outsourcing Leadership

Michelle Lim Education Details

Frequently Asked Questions about Michelle Lim

What company does Michelle Lim work for?

Michelle Lim works for Gscf

What is Michelle Lim's role at the current company?

Michelle Lim's current role is Vice President, Program Operations.

What is Michelle Lim's email address?

Michelle Lim's email address is ml****@****ibm.com

What schools did Michelle Lim attend?

Michelle Lim attended Curtin University Of Technology, Kolej Tunku Abdul Rahman (Tarc), Chong Hwa Independent High School.

What are some of Michelle Lim's interests?

Michelle Lim has interest in Children.

What skills is Michelle Lim known for?

Michelle Lim has skills like Business Process Improvement, Account Management, Team Leadership, Business Analysis, Lotus Notes, Process Improvement, Management, Relationship Management, Business Intelligence, Program Management, Finance, Cloud Computing.

Who are Michelle Lim's colleagues?

Michelle Lim's colleagues are Máté Kátai, Réka Sütő-Borbély, Márton Szalai, Rodrigo Bejar, Flóra Némedi, Kálmán Turi-Kiss, Steven Loranger.

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