I'm currently an Utilization management nurse, performing case reviews, making recommendations for MD reviews and looking for medical necessity while meeting member needs and practicing cost efficiency. I love helping associates to achieve their best while providing the best of service to our members. Previous Learning Facilitator, including onboarding new hires, and a variety of trainings covering Ethics and Compliance, interpersonal communication, technical skills, critical thinking and leadership development. Team developed, maintained and communicate policies and procedures, working with internal stakeholders. Certified and Mentor for Person Centered training. Skilled in assessments, intakes, referrals, and case management. Over 15 years of medical experience in physician offices, hospital setting, nursing home, private duty, home health and rehabilitative facility care; including program planning. Active listening to help building lasting professional relationships. Detail oriented and passionate about providing meaningful support and services to all clients.