Michelle Goth Email & Phone Number

Texas, United States

Irving, Texas, United States

United States

Fort Worth Texas

• Manage a growing staff of supervisors, exempt and non-exempt collection staff
• Maintain and control loan loss and delinquency to meet or exceed plan
• Review of high risk, high balance delinquent accounts.
• Schedule personnel and over-time as needed.
• Review and control of daily collection reports.
• Set and monitor departmental objectives.

Responsible for interviewing and hiring new employeesManaged back-end collection department for mortgage loans Conduct weekly department meetings and focus groups for continual growth and developmentGenerate daily and monthly reports of the departments collection status and goal projectionsInitiated collection practices to save loans from bankruptcies and.

Managed back-end collection department of sub-prime automobile financing / Loss RecoveryAdministered training and facilitated action plans for staff developmentAssist in training of newly promoted SupervisorsDavox dialer, skip tracing Conducted weekly department meetings and focus groups for continual growth and developmentGenerated daily and monthly.

Collected on sub-prime automobile loans. Key Contributions: Collect on delinquent sub-prime automobile loansCross talks for other employees to secure payment plansAid in the training of new employeesAssist manager with daily reportsMosiax predictive dialer, skip tracing on accountsAssign accounts out for repossessionNegotiated payment plans for delinquent.

Manager of Fine Jewelry. Responsible for opening and closing of store. Interviewed and hired new employees. Responsible for complete inventory totalling over $5M. Worked at various locations throughout the Dallas / Fort Worth area.

Worked directly with the Commercial Loan Vice President. Assisted with all new loan paperwork to ensure everything is completed accurately. Worked the front office. Responsible for all day to day office activities.