Michelle Miller work email
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Michelle Miller personal email
Here at Shepper, my focus is on forging strategic partnerships and delivering in-depth retail insights to elevate customer experience through bespoke and flexible Mystery Shopping Programmes and Retail Auditing services. Our team collaborates closely with clients, providing them with segmented, interactive dashboards tailored to their unique needs, that spotlight areas ripe for improvement.With a solid background in client portfolio management and new client onboarding, my expertise lies in nurturing client relationships and delivering meticulous attention to detail.I am extremely proud to have worked with some amazing brands and retailers including: Amazon, Coca-Cola, M&S, Mondelez, L'Oréal, Boots and Royal Mail.Skilled in: Retail Insight, Customer Experience, FMCG, Retail Auditing, Account Management, Data Analysis & Reporting.
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Head Of RetailShepperRomford, Gb
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Head Of Client InsightShepper Jun 2024 - PresentLondon Area, United KingdomDeveloping strategic partnerships to deliver bespoke, real-time Mystery Shopping and Retail Auditing services. We are passionate about providing in-depth insights to identify actionable areas of improvement, presenting the data back via customisable, segmented, interactive dashboards.
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Client Insight ManagerShepper Dec 2021 - Jun 2024London, England, United KingdomDelivering bespoke, omni-channel mystery shopping and retail auditing services in real-time. Identifying actionable insights to continually raise the bar on Customer Experience. Managing existing client portfolios, and onboarding new clients, ensuring close communication and attention to detail throughout.
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Account DirectorAssosia Ltd May 2015 - Dec 2021HornchurchResponsible for a team of account managers working with key clients (predominantly in the FMCG sector), including major UK retailers & suppliers, I would support clients end-to-end including contract negotiations, analysing results, and producing detailed reports, as well as being responsible for contract renewals. Always taking a hands-on approach for all projects, I would ensure that key deadlines and client deliverables were met throughout. -
Account ManagerAssosia Ltd Nov 2009 - Apr 2015HornchurchSupporting clients with valuable retail insights and data collection, I was responsible for the smooth delivery of all projects from initial brief through to final execution, including allocation of all projects and final presentation of the data captured.
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Event & Promotions ConsultantJh Promotions Ltd Feb 2005 - Nov 2009London, England, United KingdomWorking with various Retailers, Shopping Centres and Hospitality venues, I would manage corporate events across the UK, arranging a variety of entertainment services and providing dedicated on-site event management.
Michelle Miller Skills
Michelle Miller Education Details
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Marshalls Park Academy
Frequently Asked Questions about Michelle Miller
What company does Michelle Miller work for?
Michelle Miller works for Shepper
What is Michelle Miller's role at the current company?
Michelle Miller's current role is Head of Retail.
What is Michelle Miller's email address?
Michelle Miller's email address is mi****@****per.com
What schools did Michelle Miller attend?
Michelle Miller attended Marshalls Park Academy.
What skills is Michelle Miller known for?
Michelle Miller has skills like Customer Insight, Marketing Research, Management, Account Management, Market Research, Marketing Strategy, B2b, New Business Development, Sales, Sales Management, Business Development, Digital Marketing.
Who are Michelle Miller's colleagues?
Michelle Miller's colleagues are Fatimah Jabbar, Ayk Tahir, Craig Eastaugh, Neil Spencer, Tom Hayden, Nick M., Louis Clougher.
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