Michelle Mitchell, Phr Email & Phone Number

United States

Silver Spring, Maryland

• Creation and implementation of onboarding process for the division to facilitate organization goals on employee engagement and retention. Conducting employee onboarding/exit process, including office set-up, equipment.
• Leading recruitment and hiring efforts from composing job descriptions. Planning and attending hiring events, scheduling interviews, preparing interview binders, and assisting with preparing recommendation to hire.
• Developing and implementing effective communication strategies for updates to policies, programs, and their interpretation, and providing guidance to division employees and managers on company policies and procedures.
• Preparing and processing confidential personnel information including performance evaluations, leave request (PTO, administrative leave and FMLA) and transfer requests. Managing and maintaining personnel files.
• Providing guidance and coordination of performance management and appraisal procedures.
• Assisting in job analysis surveys and reclassification.

• Developing HR strategies, policies, and practices to facilitate planning and recruiting staff for new organization, guiding the startup and management of a full spectrum of HR operations, systems, and programs.
• Creation of HR policies and procedures; recruited employees; and developed orientation and onboarding forms and processes, training, performance management including incentive programs. Set up and implementation of.
• Ensured compliance of applicable employment laws, and updated policies and procedures as required.
• Managed all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance.
• Managed communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to the development of policies.
• Managing and maintaining payroll information by collating, calculating, and entering data, updating payroll records as needed including changes to benefits such as job title changes, exemptions and saving deductions.

Oxon Hill, Maryland

• Providing support to the HR department to facilitate the opening of new location in Oxon Hill and staffing over 500 employees. Including attending and assisting hiring events, providing administrative support to Talent.
• Being first point of call to internal and external applicants; scheduling applicants interview appointments, posting job descriptions, screening candidate resumes; ensuring candidates submit required documents and.
• Receiving and processing employee requests (employment verification, payroll & benefit questions).
• Maintaining employee records hardcopy and electronic and assisting with HR audits (personnel and medical files, I9 compliance) and ensuring accuracy and policies were adhered to.
• Facilitating on-boarding and assisting new hire orientation.
• Utilizing information systems such as: HireVue, Workday, HireRight and Appointment Plus

London, Greater London, United Kingdom

• Providing a comprehensive technical support service to Development Planning by registering and validating all casework submitted through all channels within a specific timeframe.
• This involves reviewing each individual case to ensure technical drawings and application information is correct, identifying consultees, managing the street naming and number function, administering the trees and.
• Identifying cases with invalid information and liaising with applicants to ensure correct information is submitted. Ensuring correct fees have been paid for all types of case, ensure the payment is paid in and.
• Maintaining the statutory register.
• Managing the recall of old planning files in electronic format on behalf of customer, quality checking the scanned files and managing the relationship with the supplier
• Preparing and collate reports and agendas for committee, checking for correctness and ensuring any additional enclosures are included and attending planning committee when required to assist with administration and.

Working as a customer service advisor my duties were meeting and greeting customer and assisting them with their needs. Making sure stock checks were complete and ensuring that stock was continuously replenished. Other duties involved managing self-checkout tills and directing customers to staff tills where necessary, quickly and effectively solving.

London, Greater London, United Kingdom

• Book and arrange follow up appointments using the new I-CLIP System for various clinics under the specialties, escalating appointments close to their breach by date to ensure clinical governance is maintained to a high.
• Meeting and greeting patients maintaining a professional manner at all times, dealing with general patient enquiries, booking transport/porters for patients and arranging for an interpreter to accompany patient where.
• Ensuring notes were found prior to the patient’s appointment and prepared them for observation by the Doctors, Consultants and Audiologists ensuring all referrals and last letters where attached. Contacting GP’s where.
• Clinical coding; I had to ensure all outcomes of the appointments were actioned; inputting the correct treatments and/or procedures carried out in the clinic, ensuring that they were correctly recorded and making sure.
• General administrative duties which included answer and transferring phone calls accordingly, faxing and filing medical documents, sorting incoming and outgoing mail and ensuring that the clinic was well kept.

Working as first point of contact to patients for getting in contact with consultants, registrars and locums. My secretarial duties were to precisely carry out audio typing on behalf of a number of consultants using dictate IT, accurately use medical spelling and terminology, type referral letters and send them to the required GP or department within the.

Working for a large NHS & Private Surgery my duties include answering telephone calls, transferring calls via switchboard and offering services & advice to patients regarding medical care. Liaised with patients, Hospitals, Health Authority and medical agencies on behalf of the medical team. Used IT EMIS systems to book and cancel doctor & nurse.

Professional Of Human Resources

Business Management; Talent Planning and Acquisition; Learning and Development; Total Rewards; Employee and Labor Relations

Bachelor Of Science (Bsc), Law With Managment

Bachelor Of Science (Bsc), Law With Management

Law

Sociology

Psychology