Emily Mitchell Email & Phone Number

Riverdale, MD

Silver Spring, MD

Chevy Chase, MD

• Develop and implement the brand’s global internal communication strategy. Lead the design, development and distribution of all key internal communication vehicles and provide strategic communication counsel to senior.
• Plan, write and review all internal publications to promote brand values, initiatives, company news, culture and standards
• Write and review all internal communications and support consistent senior executive-level messaging
• Develop, design and distribute quarterly newsletter for Ritz-Carlton hotel owners
• Create, write, edit and format intranet web pages with engaging images and other resources
• Develop and implement communications and change management plan and strategy

Bethesda, MD

• Lead communications planning, strategy and project support for multiple global projects. Served as a communications subject matter expert for senior executives and designed and delivered department-wide webinar.
• Develop and execute overarching tactical and visual communications plans and key messaging for multiple projects
• Write, edit and review property level implementation and stakeholder communications
• Monitor use of consistent voice and appearance across multiple workstream communication vehicles
• Proactively address project risks and issues through targeted communications
• Own and deliver department communication vehicles including Quarterly All-Staff Meeting presentations, quarterly and weekly update content for global hotel audience, Intranet content management, and serve as SharePoint.

• Serve as the communications lead for a high impact international financial initiative.
• Managed stakeholders, communicated project deliverables and milestones, and developed and delivered training
• Created engaging visual communications including executive presentations, infographics, memos, and e-learning materials
• Developed the Sodexo Change Management Resource Center tools, tool guides, training materials and blog site

Managed 14 individual contracts and pricing programs, including the largest contract ($17M annual revenue) within the division. Analyzed monthly reporting for trending, and made recommendations for improved contract utilization. Began as a Financial Analyst in August 2008, and was promoted to Senior Financial Analyst in September of 2009.

Assisted clients with the process of rolling over 401(k) plans in a customer service intensive position. Informed clients of IRS regulations, process requirements, and assisted in gathering required documentation.