Michelle Mckee

Michelle Mckee Email and Phone Number

AVP - Head of Account Service Managers @ Starr Insurance
River Forest, IL, US
Michelle Mckee's Location
River Forest, Illinois, United States, United States
Michelle Mckee's Contact Details

Michelle Mckee work email

Michelle Mckee personal email

n/a

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About Michelle Mckee

Business development and project manager with proven success at building new processes with measurable improvements, solving complex problems and exceeding customer expectations as well as managing financial data.

Michelle Mckee's Current Company Details
Starr Insurance

Starr Insurance

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AVP - Head of Account Service Managers
River Forest, IL, US
Michelle Mckee Work Experience Details
  • Starr Insurance
    Avp - Head Of Account Service Managers
    Starr Insurance
    River Forest, Il, Us
  • Starr Insurance Companies
    Account Service Director
    Starr Insurance Companies Jun 2022 - Present
    Chicago, Illinois, United States
  • Starr Companies
    Account Service Manager
    Starr Companies Jun 2019 - Present
    Greater Chicago Area
    Single point of service contact for Accounts and Brokers for Commercial Casualty and Crisis ManagementDevelop, Monitor and Execute service needs and commitments Coordinate pre-renewal meetings, stewardship meetings and claim reviewsOversee claims and loss activity issuesMonitor loss control servicesOversee premium audit processIdentify account performance issues and develop solutions
  • Starr Companies
    Premium Audit
    Starr Companies Jan 2017 - Jun 2019
    Chicago, Illinois
    Responsible for the premium audit lifecycle for Commercial Casualty, Environmental, Energy and Transportation Profit CentersWork with audit vendors, brokers and insured to ensure audits are conducted on time, accurately and professionallyReview documentation to verify accurate classifications of exposures and manual rules are applied according to state and bureau rulesManage audit disputes ensuring proper documentation is received guaranteeing disputes are resolved within thirty daysBuild strong relationships with brokers, insured, and underwriting teams to provide outstanding customer serviceReview audit invoices while working closely with Accounting to resolve discrepancies
  • The Shelby Group
    Human Resources & Financial Analyst
    The Shelby Group Feb 2016 - Dec 2016
    Schaumburg, Il
    Administer employee benefits including health, dental, life and disability insurance, 401(k) plan and paid time offForecast revenue based upon project progress, working closely with the delivery teamCalculate commissions for sales staff and bonuses for consultants
  • Overland Solutions, Inc
    Field Representative
    Overland Solutions, Inc Jun 2008 - Apr 2011
    Assessed and verified industry classifications, accuracy and validity of client records and the calculation of final premiumsResolved insurance and customer service issues and offered upgraded solutionsImproved customer processes for gathering, organizing and filing insurance certificates and necessary audit records
  • Lifeserv Corporation
    Product Manager
    Lifeserv Corporation Mar 1999 - Nov 1999
    Managed the development of wedding and baby planning software, website and informational CD for an Internet startupSignificantly improved internal and external creative and content development resourcesDirected internal technical staff in the development of software platform architectureDeveloped business plans including financial projections, phased development requirements and allocation of available resources
  • River Forest Community Center
    Special Events Director
    River Forest Community Center Jun 1998 - Mar 1999
    Mentored and trained 25 camp counselors; scheduled and directed all activities and field trips for summer camps for children in 2nd - 8th gradeRecruited local businesses for partnerships with special events and monetary sponsorshipIncreased staff productivity by sourcing and managing external technology partner for installation of an organization-wide computer networkWorked as a preschool teacher's aide
  • Aig
    Manager - National Business Practice Leader
    Aig May 1995 - May 1998
    Managed Account Representatives in Chicago, Cleveland and Minneapolis to ensure consistent set-up and claim handling procedures for over 3,500 accounts with total premium over $75,000,000Promoted to National Business Practice Leader to spearhead the vision and workflow procedures for the newly formed department implemented nationwideIncreased customer service by redistributing the accounts based on demand and criteria with significantly improved resultsDesigned, developed and implemented staffing allocations and standardized procedural flows for Midwest Account Coordination TeamTrained and coached employees on time management skills, claims handling, customer service and managing a large volume of activity; staff exceeded their goals within the first year of newly formed business unitAssessed budgetary requirements and successfully implemented financial control in the first year of newly formed business unit
  • Aig
    Marketing Representative
    Aig May 1994 - May 1995
    Sold claim services to insurance brokers and potential insuredsManaged claim set-up procedures, customer service and clients continuing educationDesigned, developed and presented materials for insurance seminars and trade shows at insurance conventionsCultivated relationships with underwriters and insureds to identify new customer needs
  • Aig
    Premium Auditor
    Aig Jul 1991 - May 1994
    Examined and audited financial records of insurance customers to determine final premiums for insurance policiesMaintained an aggressive workload of an average of nineteen policies and nine audits per week throughout eight states in the Midwest1 of 5 selected from a group of 250 auditors to present a training breakout session at the annual premium audit national meeting

Michelle Mckee Skills

Accounting Management Training Project Management Account Management Sales Outlook Proficient In Microsoft Office Programs Proficient In Quickbooks Access Business Strategy

Michelle Mckee Education Details

Frequently Asked Questions about Michelle Mckee

What company does Michelle Mckee work for?

Michelle Mckee works for Starr Insurance

What is Michelle Mckee's role at the current company?

Michelle Mckee's current role is AVP - Head of Account Service Managers.

What is Michelle Mckee's email address?

Michelle Mckee's email address is fr****@****ast.net

What is Michelle Mckee's direct phone number?

Michelle Mckee's direct phone number is +131244*****

What schools did Michelle Mckee attend?

Michelle Mckee attended Illinois Wesleyan University, Glenbard West High School.

What skills is Michelle Mckee known for?

Michelle Mckee has skills like Accounting, Management, Training, Project Management, Account Management, Sales, Outlook, Proficient In Microsoft Office Programs, Proficient In Quickbooks, Access, Business Strategy.

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