Michelle Mooney, Mpa Email & Phone Number

Manage invoicing for multiple projects, ensuring accurate and timely processing of payments and tracking of expensesSchedule meetings and coordinating calendars for multiple stakeholdersImplement a streamlined process for tracking, issuing and verifying continuing education credits, ensuring compliance with relevant standards; train other team members on CME’sProactively monitor and tracked project deliverables, ensuring deadlines were met and progress was effectively communicated to team members and stakeholdersProactively monitor project deliverables and timelines, notify the appropriate members of senior management when issues arise, and take corrective actions, as needed.Utilize data management platforms to accurately, efficiently and effectively obtain and display performance results.Document activities and develop feedback reports to communicate project findings and activities to collaborators and other involved.Develop presentations and reports and other deliverables as assigned by the Program Administrator/Senior Program Administrator or Executive Director. Initiate and maintain communications with internal and external customers including project collaborators, taskforce, etc.Identify, implement and monitor continuous quality improvement (such as PDSAs) and internal quality controls processes for team activities.Provide project management event management support for CTC-RI learning programs.

Supporting the Care Transformation Collaborative of RI with care delivery design learning series, workforce development initiatives, and other meeting support

Receives/responds to incoming calls from referral sources/potential clients and exchanges information to identify the clients' needs.Completes referrals by setting up and carrying out pre-screening assessments, intake, needs assessment and job supports, barrier mitigation and training (i.e., obtains authorization for payment, coordinates availability of an appropriate team).Oversees and supervises staff assigned in case managementDevelops/maintains a working knowledge of all services/resources provided by the Company and services available within the community. Assists in identifying alternative community service sources when company solutions are not appropriate or available.Maintains relationships with standard referral sources and case managers. Implements/maintains, with the up line management, operational processes to ensure compliance with Company policies, requirements and regulatory mandates.Adheres to and participates in Company’s mandatory HIPAA privacy program/practices and Business Ethics and Compliance programs.Participates in special projects and performs other duties as assigned.

Provide

Work with Temporary Assistance for Needy Families (TANF) customers to pre-screen and refer candidates to fill current job openings, training or internship Opportunities and manage relationships with businesses to develop job leads, and/or conduct talent searches utilizing applicable systems; Conduct assessments of customers to determine job readiness and areas for improvement for individualized attention and manage individual cases in compliance with federal and company standards; Use assessments to conduct regular ongoing career coaching services for customers that have been identified as job ready, which include participating in job searches, education activities, job retention services, on –the –job training, resume/cover letter development and/or other job readiness activities; Develop and refer qualified candidates to current job openings and placements; Work with local businesses to identify needs and provide solutions for them such as developing and filling job placements, vocational training, on-the-job training, or internship opportunities; Work with and follow up with business contacts to verify job entry and retention; Prepare, organize, and maintain accurate, updated information in both electronic and paper formats reflecting history employment, job readiness pre-screenings and contacts with business contacts.

Newport, Rhode Island

Provide support to the training office at the Naval Undersea Warfare Center DIVNPT; Utilize various systems and programs to track, manage, and credit mandatory training requirements for 4500+ people; Ensure department compliance and accountability of training requirements through the generation and distribution of training reports; Complete internal funding documents to support training initiatives and retention; Manage the new supervisor and probationary supervisor programs including the coordination of internal skills and refresher onsite skills classes; Support in the processing, registration and invoicing of internal training requests for NUWC employees; Developed process documentation for the training of team members on utilization of HR systems and then supported in the training of new team members

Providence, Rhode Island Area

Act as the Manager on Duty and be responsible for all hotel operations during overnight shift hours, focusing on Front Office operations, night audit and hotel safety/security; Assist the Front Office Manager in all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures; Provides leadership and support to all members of the Front Office and enforces the Renaissance Standards of Excellence in all areas supervised; Support in delivering high quality customer service to hotel guests and visitors while going out of the way to exceed expectations when possible; Ensure staff are trained in all areas of the hotel and knowledgeable about policies and systems

Warwick, Ri

Analyze existing and develop new process for the handling of recruitment and sourcing, organization of resumes, interviewing and hiring for global offices; Design and execute on-boarding process including new employee orientation, mentoring programs, and employee development and training programs for global offices; Assist with benefits administration, open enrollment and troubleshooting any issues; Assist HR Manager with policy and protocol development, employee surveys, employee relations and morale programs, benefits administration and personnel files for global offices; Ensure the company is in compliance with applicable laws and regulations for global offices; Aid in updating company organizational chart, project team structure, and job descriptions for global offices; Support in visa and passport acquisition; Supported in all aspects of HR including: Recruitment, New Hire Orientation, Benefits and Payroll Administration, Intern Programs, Training, Employee Morale and Workforce Development. Other duties were administrative including filing, copying and creating excel reports.

Train new baristas in Starbucks standards to ensure quality beverages; Maintain cash resources by computing sales prices and receiving and processing payments; Demonstrate excellent interpersonal skills in service and hospitality; Clean and maintain supplies, tools, equipment, and storage areas in full compliance with safety regulations

Organize and collect information for data entry into Excel and other relevant software programs; Recruit 200 new student participants for the First Year Experience program; Develop and execute a comprehensive and rigid schedule for student participants, faculty, and staff; Exhibit problem solving skills by quickly adapting to changes in the schedule and maintaining order

Master Of Public Administration - Mpa

Master of Public Administration, Concentration: Non-Profit Management

Bachelor'S Degree, Business Management Concentration In Human Resource Management And International Business