Wildlife Care Specialist
Greater San Diego Area
Through my work with Project Wildlife, a program within the San Diego Humane Society, I rehabilitated nearly 14,000 wild animals annually. In addition to animal care, this position allowed me to develop skills such as how to manage projects, coordinate with a team to accomplish tasks, multitask and manage my time in a fast-paced environment, and how to take initiative and work independently.As the Lead for Project Wildlife's Process Improvement Team for 2 years, I led a project team to identify processes that needed improvement, brainstormed solutions, created multi-step goals, and coordinated with leadership to accomplish tasks. As the lead, I scheduled and led meetings with both the team and leadership and utilized Basecamp to delegate tasks and follow up with individuals to ensure projects were being completed on time. I managed 4 projects to improve 2 major processes, including improving onboarding efficiency and career growth opportunities.I regularly took initiative to complete special projects to create 30 protocols (20-100 pages), training handbooks, training videos, and presentations. I also designed, created patterns, and constructed much needed supplies (cage covers, perches, raptor hoods) for staff and volunteers.Through working the front desk 1-5 days a week, I answered phone calls, communicated professionally with members of the public when they brought animals to Project Wildlife, and received and documented donations from the public. I also interacted with donors on donor tours at the front desk and throughout my work at Project Wildlife.My animal care duties included observing, handling, and feeding up to 300 wildlife patients daily and cleaning wildlife enclosures and general workspaces, which allowed me to develop excellent multitasking skills and taught me how to prioritize constantly shifting tasks. In addition to these duties, I led and/or trained over 50 volunteers weekly.