Michelle Bowman

Michelle Bowman Email and Phone Number

Customer Experience leader
Michelle Bowman's Location
Rotterdam, South Holland, Netherlands, Netherlands
Michelle Bowman's Contact Details
About Michelle Bowman

Michelle Bowman is a Customer Experience leader. Colleagues describe her as "Michelle is an incredible leader. I have watched her grow teams, reorganize divisions, and lead people through good, and difficult times. I always appreciated Michelle's ability to take a step back and look at things from all sides, and make a decision that is best for everyone. She cares deeply for her employees and their true wellbeing, and this shows in her everyday interactions with the people on her teams. I grew immensely under Michelle's leadership, and hope our paths cross again in the future. " and "I worked under Michelle for 5 years and I cannot overstate how much I value our time spent together. As a leader, Michelle worked diligently to provide a clear vision and actionable steps to ensure we were consistently meeting and exceeding our goals in Customer Success. She was always able to take large initiatives and break them out into scaled actions that ensured we made consistent progress toward big picture organizational objectives. Michelle was the type of manager that did not hesitate to get in the trenches with employees to understand the obstacles they faced. She is determined, creative, and incredibly organized as a leader. Her ability to provide direction, listen to feedback, and adjust her approach truly sets her aside from most managers I have worked with. I cannot overstate her abilities as an effective manager. I learned so much about leadership in a rapid growth environment from Michelle. She truly knows how to bring out the best in people and help them shine, even when there are many priorities competing for her attention. It was a pleasure to be managed by Michelle for the 5 years we worked together."

Michelle Bowman's Current Company Details

Customer Experience leader
Michelle Bowman Work Experience Details
  • Tiktok
    Head Of Client Services, North America
    Tiktok Aug 2021 - Jun 2022
    Austin, Texas, United States
  • Tiktok
    Client Services Support Team Lead
    Tiktok May 2021 - Aug 2021
    Austin, Texas, United States
  • Orchard
    Transaction Operations Manager
    Orchard Nov 2020 - Apr 2021
    Austin, Texas, United States
  • Trakstar, Inc.
    Head Of Customer Success
    Trakstar, Inc. Feb 2019 - Feb 2020
    Austin, Texas Area
    Managed a high performing team of Customer Success Managers who owned the entire post sales process including onboarding, relationship management, and ongoing support.
  • Trakstar, Inc.
    Head Of Operations
    Trakstar, Inc. Dec 2016 - Feb 2019
    Seattle, Wa
    Worked cross functionally to ensure all teams at Trakstar were able to achieve challenging company goals.
  • Trakstar, Inc.
    Director, Customer Experience
    Trakstar, Inc. Nov 2013 - Dec 2016
    Seattle, Wa
    Hired and grew a team of 6 Customer Experience Managers and the processes to ensure success.
  • Trakstar, Inc.
    Customer Experience Manager
    Trakstar, Inc. Jan 2013 - Nov 2013
    Seattle, Wa
    Onboarded and trained Trakstar's top revenue generating customers.
  • Livingsocial
    Account Manager
    Livingsocial Oct 2011 - Jan 2013
    Seattle, Washington
    As a Merchant Advocate at LivingSocial, I manage relationships and support merchants in high volume markets, providing customized training and social media consultations, and resolving any of their challenges, ensuring a positive outcome.
  • Velaro
    Support And Training Manager
    Velaro May 2011 - Oct 2011
    Columbia, Md
    Managed training for end users, as well as for administrator-level and expert users using Camtasia and Articulate software.
  • Social Solutions
    Customer Support And Training Associate
    Social Solutions Sep 2008 - May 2011
    Hosted onsite classes of between 10 and 20 professionals and trained client team members at all levels, from grassroots social workers to executive directors of national nonprofits. Managed event budgets, including travel arrangements, accommodations, and meals for attendees.

Michelle Bowman Skills

Training Salesforce.com Customer Service Crm Social Media Management Account Management Customer Relationship Management Web Applications Event Planning Project Management Nonprofits System Administration Team Leadership Curriculum Development E Learning Hotels Public Speaking Leadership Social Networking Software Implementation Budgets Software Documentation Non Profits Onboarding Web Chat

Frequently Asked Questions about Michelle Bowman

What is Michelle Bowman's role at the current company?

Michelle Bowman's current role is Customer Experience leader.

What is Michelle Bowman's email address?

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What is Michelle Bowman's direct phone number?

Michelle Bowman's direct phone number is +151325*****

What skills is Michelle Bowman known for?

Michelle Bowman has skills like Training, Salesforce.com, Customer Service, Crm, Social Media, Management, Account Management, Customer Relationship Management, Web Applications, Event Planning, Project Management, Nonprofits.

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