• Responsible for all HR functions, including recruitment, onboarding, orientation, separations and employee relations issues • Processed bi-monthly payroll for agency, child support and other garnishments, ensured accuracy and all governmental reporting requirements are adhered to• Administered HR Payroll/Time & Attendance system (Paylocity), including integrations and business rule changes• Administered employee benefits, leave of absence, 401K and Workers Compensation plans• Audited, reconciled and processed payments for all HR related invoices• Agency lead for 401K and Workers Compensation audits• Maintained employee personnel files (digital and hard copies)• Managed external vendor to develop and deliver a comprehensive membership data management system.

• Executed fundraising initiatives; cultivated relationships with donors, corporate partners and sponsors• Developed and implemented community engagement programs• Planned and executed events and managed multiple projects simultaneously • Managed volunteer program, including recruitment, training, supervision and retention • Managed CRM database (Salesforce), including donor acknowledgement processes with personalized correspondence, donor record maintenance, gift entry, query and report generation

Donor database management.

• Improved data integrity and reporting capability for HR applications through rigorous validation• Demonstrated success managing biannual employee opinion survey for global organization of 4,000+ employees• Defined and maintained data standards for team of analysts, improving processes to deliver timely and accurate people metrics and summaries to senior leadership • Supported key organizational initiatives (Performance Management, Talent Review/Succession Planning, Reduction in Force, Labor Productivity) through data collection, analysis and insight, resulting in positive stakeholder feedback • Served as IT liaison on key and successful technology projects (Kronos and PeopleSoft system upgrades, Taleo to PeopleSoft data feeds)• Standardized multi-state and country pay rules/codes in workforce timekeeper and data collection system (Kronos)

• Led team responsible for the data integrity of the supply chain tracking system • Managed data compliance for a multitude of global internal and external Business Partners, increasing data accuracy by 50%• Improved forecasting, performance metrics and company financial reporting through business process, compliance management and system enhancements • Developed data measures and performance metrics used to effectively manage the business • Implemented new distribution network receiving process (Financial Inventory project)

• Led team of seven professional employees, contractors and consultants in service level support, customer service, project management/delivery, technical and performance development for global Lotus Notes email and application production environments • Led delivery of server implementations and application development and change management processes• Partnered with Human Resource and Loss Prevention organizations on email investigations

·Managed team of eleven professional employees and contractors responsible for the Netware services, Lotus Notes application and DNS administration functions for the Gap Inc. enterprise.·Lotus Notes application responsibilities included change management processes for the production environment, including integration and remediation testing. Project lead for Y2K testing and validation work.

• Assisted in the development of various IT processes and procedures resulting in improved service to our customers. • Single point of contact to first and second level technical teams for escalated issues• Key member of the Lotus Notes Replacement, Service Delivery and Desktop Wellness projects

• Single point of contact for second level technical support of high impact, network applications, connectivity and login related problems • Trained, coached and mentored junior level analysts