Michelle Nolan Email and Phone Number

Manage daily business activities. Oversee budgeting, workflow and process, procurement, and quality control. Responsible for company financials and budgets to ensure profitability. Evaluate overall corporate performance through analysis and interpretation of data and metrics.

Worked as a consultant in the areas of IT program and project management, IT governance, performance measurement, and strategic planning and alignment. Served as a member of a client Chief Technology Office (CTO), seeking to develop, propose, and implement innovative technical solutions for Federal customers.

Experience includes:• Served as Portfolio and Program Management (PPM) SME and Team Lead at a Federal agency to assess PPM maturity, conduct related analysis to determine findings, and develop recommendations for measurable improvements based on targets set by the Chief Information Officer (CIO).• Worked as a Senior Advisor supporting a major IT Transformation effort at the U.S. Coast Guard (USCG). Provided strategic core support to advise and advocate for improvements in service strategy, IT portfolio and program management, foundational capabilities, performance, organizational structure, and resource management. • Served as the Senior Program Manager and Team Lead for an Organizational Assessment effort at the USCG Office of the CIO. Analyzed current state, completed extensive reviews of internal and external Federal policies, conducted interviews with key stakeholders, examined use cases, and utilized IT Service Management best practices. Made recommendations for new and improved IT governance across the enterprise, and an optimized organizational structure to better align with strategic planning and enterprise-wide initiatives.• Worked as a senior-level SME for the Department of Labor (DOL), responsible for the IT governance of key portfolios and investments, as well as compliance with OCIO standards and requirements. Developed and reviewed deliverables. Worked with stakeholders to align strategy, processes, and IT assets with business goals.• Served as an SME at multiple civilian Federal agencies, providing PM support at both the IT investment and Portfolio Management level. Developed and reviewed artifacts including Cost Benefit Analyses, Operational Analyses, Risk Management Plans, Business Cases, Target EA and Transition Plans, as well as IT security deliverables.