Michelle So Email & Phone Number

Las Vegas, Nevada, United States

• manage, prepare, distribute daily sports wagering reports from and to various sources• management and review of Audit, Fraud, AML spreadsheets and documentation, maintain and update files and databases• daily email correspondence and contact with team members, various departments, external agencies• enforcement of regulatory requirements and processes, issue exceptions, maintain and update SOPs• utilization of various software programs, databases, and websites• Compliance, Responsible Gaming, Safer Gambling, blacklists, special projects

Las Vegas, Nevada, United States

• reconcile, analyze, record and review documents for gaming revenue audits• management of balancing spreadsheets and required documentation; prepare journal entries • daily email correspondence and management with audit teams, operations, property management, payroll and others. • enforcement of regulatory requirements and processes, issue exceptions• daily use of various software programs

San Carlos, California

• support Field and Lab Technicians & Managers, Accounting Dept, President & Vice Presidents - work closely with all company departments• heavy data entry & email/phone correspondence, constant database management & update, Purchase Order requests, create folders and documentation for new equipment, maintaining files, certificate QA review, assist in new hire training• vendor sourcing, internet research and pricing, received cGMP training & certification, send out weekly equipment assignment reports, special projects as needed• work closely with sub contractors - quote & RMA requests, ship equipment, updates, tracking• Calibration administrator at biopharmaceutical client site weekly and improved the current process for efficiency

Burlingame, Ca

• direct support for CEO, Managing Director, and Sales• create, manage and update quotations, invoices, purchase orders, & customer database • vendor sourcing, research and pricing, logistics, shipping arrangements, maintain and track inventory• customer and vendor correspondence via phone and email, vendor payments • creation of company letterhead, documents and spreadsheets, business cards, special projects as needed• office maintenance & organization, office supply orders, answer phones, sorting and sending mail, tracking monthly expenses, welcoming guests

South San Francisco, California, United States

• direct support for Accounts Payable dept. and Procurement dept's Lead, Buyers, Managers and Director, support of company-wide employees and external vendors, assistance to all others as needed, focus on procure-to-pay process• order initiation, status, product pricing and availability, schedule deliveries, maintain/update Purchase Orders, payment status, invoice resolution, expense reports, corporate cards, special projects • special ongoing role: part of a small group to review/filter and add new vendors into company system• intranet navigation and functions, answer inquiries, educate and resolve issues via phone/email/computer remote control/schedule meetings from stakeholders to suppliers• support and enforce company, Procurement, and Accounts Payable policies and procedures• organize various team functions and activities for 14 members• heavy use of numerous and varied computer programs, email (Outlook) and phones

• direct support of President, VP, Office Manager, Sales, Service, Accounting, Manufacturing, Warehouse depts.• daily maintenance of national account including Hawaii & Alaska, create sales orders, maintain/update internal files and records, contracting/assigning of service agents, process int'l Purchase Orders, coordination of international shipments, custom clearance and freight forwarding with overseas suppliers, familiarity with various custom codes, managing statement of work (SOW)• heavy customer/client and contract agent communication via phone/email • heavy Excel & Word, creation of a variety of numerous formulated spreadsheets and templates/documents, special project coordination and management, internet research, data entry and utilize reports of accounting program• multi-tasking and utilizing all resources to its fullest, fulfilling various duties and roles when necessary in the interest of company progression, implementing new procedures for efficiency

Bachelor Of Arts (B.A.), Sociology

Associate Of Arts (A.A.), Sociology