Michelle Oldham Email & Phone Number

Las Vegas, Nevada Area

- Created and executed strategic plans that included developing sales talent, creating and driving sales campaigns, and ensuring the overall health of the business.- Identified, engaged and partnered with all decision makers and stakeholders as required throughout the sales lifecycle, to include C-level/senior decision makers internally and within the industry in order to leverage as required.- Created and implemented innovative improvements to customer's supplies procurement that deliver new efficiencies, cost savings, and sustainable offerings.- Resurrected inactive accounts, serviced existing accounts and obtained new accounts through cold calling and lead follow up. Maintained frequent contact with key accounts.

Kent, Wa

- Governed highly complex, global Fortune 25 Company, its subsidiaries and 3rd Party partnerships and all aspects of internal and external business processes.- Drove business development activities to generate new sales leads, building a pipeline of opportunities in line with company's sales strategy and profitability targets.- Successfully secured numerous key accounts through ongoing networking, consulting, and customized negotiations from a needs-based perspective.- Instrumental in launching national team of 30 Customer Service associates and was the primary point of contact for all refresher training in order to provide optimal service to client at all times.

- Serviced 600-900 national account locations, including initial program roll-out/training, handling customer inquiries and servicing to grow the sales $ in compliance with customer's contract requirements.- Utilized framework of specific customer Implementation Plans to guide them in decision-making, including contacting dormant locations, not supporting rolled out program.- Fostered business relationships and provided significant increase in customer service, resulting in solidification of client base and significant revenue expansion.- Actively updated account plans based on changing market, customer conditions, and competitive activity.

- Ensured invoices were paid within terms and focused on problem resolution on large, complex accounts with unique accounting systems.- Managed several accounts by providing on-site, customized support to drive expeditious resolution while exceeding client's needs.- Built strong relationships with key customers in accounts to enhance long term business opportunities.