Network Quality Lead
CurrentAssess the quality of local Minds through the Mind Quality Mark (MQM). MQM is a set of standards covering all areas of local Mind activity. Local Minds undergo a rigorous MQM assessment, which includes a thorough appraisal of organisational policies and procedures as well as a visit and interviews with trustees, staff, volunteers and people who use services. MQM provides assurance that local Minds across England and Wales are well-run and meet Mind's expectations of good practice.