Jane Johnson Email & Phone Number

Rushden, England, United Kingdom

Providing telephone based assessments to understand what support is required and facilitate links with specialist services. Recording information and use of System 1.I am the first port of call for Patient’s who are struggling with their mental health. They can be anxious, aggressive ( which I see as frustration) , desperate , scared etc. It is very common to receive a call where the Patient is Suicidal or is self harming. I have to think on my feet and offer emotional support at the same time as trying to get the Patient some help. I work alongside NHFT, 111, the Ambulance Service , the Police, GP’s and other Mental Health Services. Phone calls can be difficult and intense. This is where my calm, empathetic nature and good listening skills come into play.Whilst in this employment I have acquired a Certificate in Storm Training.

Corby, England, United Kingdom

Corby, England, United Kingdom

Northampton, England, United Kingdom

Support Worker supporting Adults/Services Users who have a learning difficulty and who are in supported living to live a daily life and to promote independence ,Key worker assigned to Service User overseeing their care and Assessment package and updating support plans on a monthly basis . booking appointments. leasing with SU's Social worker ,financial appointee and Family. discussing SMART Targets with the SU and ensuring they are acted upon. Keeping Team members and management informed through emails and handovers and discussing any concerns.Whilst in this employment I acquired the following :A Certificate in Safeguarding of children and young adults Level 3 V2A certificate in Breakaway Training A Certificate in positive Behaviour support.

Market Harborough

Market Harborough

Booking visits for Prisoners over the phone and online, Dealing Professionally and calmly with Enquiries, complaints and queries. Conversing with Visitors including legal visitors, Police, Management and Officers, Monitoring for any security alerts in order to ensure the safety of all concerned and raising any issues which sometimes results in working under extreme pressure and on the spot .Arranging visits for Disabled visitors and visits under special circumstances such as Bereavement within the family. Working on own initiative sometimes under pressure such as when visits have to be cancelled without prior notice. Conversing with Prisoners who wish to book a visit or have a query.

Market Harborough, England, United Kingdom

Prisoner contact, Reception duties. Gate Duties ( checking Professionals in to the Prison). escorting vehicles into and out of the Prison including the Emergency services, checking mail which comes into the prison and testing for substances and other forbidden objects. Carrying out Visitor and Staff body searches, monitoring cameras during visits for any suspicious incidents.