Michelle Priser Email & Phone Number

Carmel, Indiana, United States

• Successfully managed accounts with 20+ contracts including complex program designs simultaneously.
• Served as primary contact to designated clients for service related activities and operationalized new program implementations.
• Proven ability to execute renewal conversations, and expansion opportunities for all assigned clients.
• Engaging interpersonal skills with proven ability to develop relationships with a broad range of stakeholders.
• Experienced analytical and problem-solving skills to influence and obtain buy-in recommendations.
• Communicated effectively and collaborated with the Executive Management team to ensure escalated tasks were resolved in a timely manner.

Carmel, Indiana, United States

• Top Coach Performer January, May, July, September, and December 2022.
• (3.7/4) Top Coach for Best Quality Coaching Sessions January - December 2022.
• Finalist for the 2022 Top Producer Health Management Coach.
• Finalist for the 2022 ASHCare Fall Prevention Implementation
• Facilitated department trainings around successful habit creation and overcoming the saboteur to make sustainable behavioral changes.

Carmel, Indiana

• Winner for the 2021 Top Producer Health Management Coaching
• Top Coach Performer from July - December 2021.
• Deliver efficient, high quality, clinically expert support to advance the health of ASH and the health of the members (18-65+), providers, and clients whom we serve.
• Conducted motivational interviewing and positive psychology around topics such as tobacco cessation, improving nutrition, increasing physical activity, and managing stress effectively.

Carmel, Indiana

• Handled 50+ calls daily with duties including checking insurance eligibility, enrolling new members into fitness centers, retrieving and safely handling PHI, and presenting relevant fitness product information about.
• Received an average of 95% or better on Quality Analyst score.

Anderson, Indiana

• Communicated with healthcare providers, insurance companies and patients in person via email, fax, or telephone.
• Properly filled and dispensed an average of 500 prescriptions per day at a fast paced environment while also multi-tasking in handling PHI and servicing customers at the register.
• Accurately made requisitions for drugs and supplies with professional guidance from the pharmacists.

Anderson, Indiana

• Completed 80 hours of internship.
• Shadowed RNs, Cardiovascular Technicians, and Cardiologists in assessing, designing, and monitoring patients who had undergone heart problems.
• Educated and supported patients in making key changes of converting to a heart healthy diet, managing stress effectively, tobacco cessation, and increasing physical activity.

Bachelor'S In Exercise Science And Nutrition, Public Health Education And Promotion

GPA: 3.8

Academic Honors

Activities and Societies: Varsity Tennis, Anderson Choral Department, Vocal Infusion Show ChoirGPA: 4.0