Michelle Priser Email & Phone Number

Carmel, Indiana, United States

• Successfully managed accounts with 20+ contracts including complex program designs simultaneously. • Served as primary contact to designated clients for service related activities and operationalized new program implementations.• Proven ability to execute renewal conversations, and expansion opportunities for all assigned clients.• Engaging interpersonal skills with proven ability to develop relationships with a broad range of stakeholders.• Experienced analytical and problem-solving skills to influence and obtain buy-in recommendations.• Communicated effectively and collaborated with the Executive Management team to ensure escalated tasks were resolved in a timely manner. • Coordinated Performance Standard Meetings and/or Joint Operational Committee Meetings with clients and provided client support for operational trainings.

Carmel, Indiana, United States

• Top Coach Performer January, May, July, September, and December 2022.• (3.7/4) Top Coach for Best Quality Coaching Sessions January - December 2022.• Finalist for the 2022 Top Producer Health Management Coach.• Finalist for the 2022 ASHCare Fall Prevention Implementation • Facilitated department trainings around successful habit creation and overcoming the saboteur to make sustainable behavioral changes.

Carmel, Indiana

• Winner for the 2021 Top Producer Health Management Coaching• Top Coach Performer from July - December 2021.• Deliver efficient, high quality, clinically expert support to advance the health of ASH and the health of the members (18-65+), providers, and clients whom we serve.• Conducted motivational interviewing and positive psychology around topics such as tobacco cessation, improving nutrition, increasing physical activity, and managing stress effectively.

Carmel, Indiana

• Handled 50+ calls daily with duties including checking insurance eligibility, enrolling new members into fitness centers, retrieving and safely handling PHI, and presenting relevant fitness product information about Silver&Fit, Active&Fit, and Active&Fit Direct.• Received an average of 95% or better on Quality Analyst score.

Anderson, Indiana

• Communicated with healthcare providers, insurance companies and patients in person via email, fax, or telephone.• Properly filled and dispensed an average of 500 prescriptions per day at a fast paced environment while also multi-tasking in handling PHI and servicing customers at the register. • Accurately made requisitions for drugs and supplies with professional guidance from the pharmacists.

Anderson, Indiana

• Completed 80 hours of internship. • Shadowed RNs, Cardiovascular Technicians, and Cardiologists in assessing, designing, and monitoring patients who had undergone heart problems. • Educated and supported patients in making key changes of converting to a heart healthy diet, managing stress effectively, tobacco cessation, and increasing physical activity.

Bachelor'S In Exercise Science And Nutrition, Public Health Education And Promotion

GPA: 3.8

Academic Honors

Activities and Societies: Varsity Tennis, Anderson Choral Department, Vocal Infusion Show ChoirGPA: 4.0