Michelle Apana-Horn Email & Phone Number

Michelle Apana-Horn | DRE# 01193993As Managing Director of Teamridge Opertions for Real Estate Experts, Michelle Apana-Horn’s people and organizational skills and strong attention to detail have helped her become highly accomplished in the smooth operation of all the behind-the-scenes aspects of a busy real estate agency. Other aspects of her role include:Oversee daily operations of the real estate team to ensure efficiency and effectiveness.Develop and implement operational policies and procedures.Monitor and analyze operational performance metrics to identify areas for improvement.Coordinate with other departments to ensure seamless operations and service delivery.Staff Coaching and Development:Provide regular coaching and mentorship to operations staff to enhance their skills and performance.Conduct performance evaluations and provide constructive feedback.Identify training needs and organize relevant training sessions and workshops.Work with employees to identify their personal and professional dreams and create actionable plans to achieve them.Monitor progress and provide ongoing support and encouragement.Leadership Training and Coaching:Develop and deliver leadership training programs to cultivate leadership skills across the organization.Provide one-on-one leadership coaching to high-potential employees.Foster a culture of continuous learning and development.Strategic Planning and Execution:Collaborate with the executive team to develop and implement strategic plans.Align operational goals with the company’s strategic objectives.Lead change management initiatives to support the company’s growth and innovation.Stakeholder Management:Build and maintain strong relationships with internal and external stakeholders.Represent the company in meetings, conferences, and industry events.Communicate effectively with the executive team, staff, and clients.Certified Negotiation Expert

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  San José State University