Michelle Groves Email & Phone Number

Hendersonville, Tennessee, United States

I manage social media, marketing, and website content & design; I work with over 120 businesses to oversee our workplace giving campaigns; and I compile and present our ALICE hardship study data and reports.

Tennessee

• Manage @MADDTennessee State FB page at www.facebook.com/MADDTennessee including content creation and graphic design. Page started in September 2016 and reached 1,000 likes by December 2016. Now boasts over 3,000. 2019.
• Serve as webmaster for MADD Tennessee State website, www.madd.org/tn with an average of 5,000 page views/month.
• Design and create content for MADD Tennessee blog and monthly eNewsletter.
• Event planning and management for three annual Walks with approximately 400 attendees total and an annual formal dinner with awards ceremony and candlelight vigil hosting 450 guests.

Tennessee State Office

• Maintain constituent database of donor, volunteer, and victim records.
• Process weekly deposits and submit check requests to national office.
• Special events planning.

Tennessee State Office

• Recruited, trained, placed, managed, and coordinated volunteers for variety of programs, events, and activities that supported mission of MADD Tennessee.
• Devised infrastructure to implement new national volunteer program model across state.
• Added new Volunteer Resources section to state website and managed 5 regional websites across state.

Hendersonville, TN

• Owned and operated DVD rental kiosk machine in Fairview, TN, licensed through DVDNow.

Brentwood, TN

• Sold Accounts Receivables management and collections services.
• Developed marketing strategies including direct mail, referral program, social media, as well as telephone and door-to-door cold calling campaigns to increase business.

Nashville, TN

• Provided training for department including three new managers and new Director.
• Researched summer camp curriculum from various JA BizTown sites across country to customize and conceptualize JA of Middle Tennessee program. Included choosing and designing student activities and schedule for the.

Nashville, TN

• Designed, built, and implemented experiential learning program for 4th-6th graders.
• Increased program from 935 students in May 2002 pilot to 8,000 students annually using direct marketing and by building relationships with 70 schools in 12 counties.
• Planned, coordinated, and conducted trainings for 250 teachers and 1,500 volunteers annually.
• Supervised up to 120 students, 17 volunteers, 5 teachers, and 4 staff per day in on-site educational business simulation.
• Developed and managed department's annual operating budget of approximately $450,000.

Nashville, TN

• Supervised team of 5 program managers and support staff to oversee Education Department serving 37,000 K-12 students annually with in-class business education programming.
• Cultivated relationships with corporate partners to provide up to 75 volunteer firms annually.
• Planned and coordinated recognition event for 2,000 volunteers and teachers.
• Managed inventory of program materials for over 1,800 classes annually.

Nashville, TN

• Recruited and maintained 90 school and 400 teacher participants along with 400 volunteers for in-class K-12 programs resulting in service to 15,000 students annually in Davidson and Williamson Counties.
• Managed College Strategy Program utilizing education majors from 5 colleges and universities to provide volunteers to serve approximately 200 classes per year.
• Personally taught in-class programs for 25-30 classes annually.
• Conceived and implemented first annual Job Shadow Day event on Music Row with 40 students and 20 firms participating. Coordinated artist tour buses for student transportation and a morning kick-off event with a.

Nashville, TN

• Designed Excel spreadsheet to provide automated detailed program information and record data to track 1,200 teacher/volunteer assignments annually.
• Created and maintained weekly and annual reports showing status of program as compared to goal.

Colorado Springs, CO

• Position was held concurrently with role as Director of JA BizTown through an arrangement with JA Middle TN President and JA Worldwide.
• Chosen to serve on national four-person team and re-design experiential learning program to be implemented in 35 cities across the country including revision of in-class curriculum, on –site student experience, school.

Palm Harbor, FL

• Edited all creative materials and wrote copy as needed. Ordered supplies. Processed Accounts payable.

Clearwater, FL

• Tracked merchandise arrivals & processing.
• Instrumental in implementation of new retail software system that included point-of-sale and pricing control.
• Programmed promotional and regular pricing for seven retail stores.
• Assisted department buyer with all aspects of buying both hardline and softline supplemental items for sale in the outlet stores.

Clearwater, FL

• Organized work flow of orders.
• Tracked orders due to ship.
• Handled troubleshooting for problem orders.

Bachelor Of Science, Marketing

Activities and Societies: Worked full-time and attended classes part-time. • Dean’s List • Awarded Home Shopping Network Employee.

Associate Of Arts, Liberal Arts

Activities and Societies: Forensics Team, Readers' Theater • Graduated with honors. • Attended freshman year on high school Salutatorian.