Michelle R. Email & Phone Number

Greeley, Colorado, United States

Sandy, Utah, United States

• Welcome and assist all guests and residents• Answer incoming phone calls and route them to the appropriate person/department• Assist with graphic designs for events• Schedule and confirm medical appointments for residents• Assist with events and activities as needed• Ensure that Bistro is stocked with snacks, beverages, and supplies• Assist Sales with marketing materials and tours as needed• Create training documentation and assist with technology questions• Providing administrative assistance as needed• PRN Concierge from 12/2010 to 8/2021 and then went full-time

Greater Salt Lake City Area

• Provide executive level support to the Fire Chief and serve as strategic partner to Command Staff• Provide support to the UFA and UFSA Board of Directors and subcommittees• Create Board agendas and packets each month. Post agendas on the Utah Public Notice website• Attend and record minutes for various internal meetings as well as Board subcommittees• Maintain a high level of confidentiality due to sensitive information• Handle inquiries and complaints from both the website and on the phone• Member of Customer Service Committee• Notary Public for State of Utah

55 West 900 South, Salt Lake City, Ut 84101

• Maintain CEO’s calendar and ensure that he is on schedule for every meeting & call.• Acting admin for CEO’s International Council not affiliated with AllenComm (coordinating meetings, events, meeting minutes, compiling financial statements, etc.)• Maintain a high level of confidentiality due to sensitive company information• Process & submit expense reports for both local & international expenses• Build and maintain key relationships with all CEO’s contacts (professional & personal)• Assist with coordination of all company events: Summer BBQ, Holiday & Halloween parties, weekly luncheons• Knowledge of Salesforce, Prezi & Zoho systems• Assist CEO with personal events & errands

844 S 200 E, Salt Lake City, Ut 84111

• General Office duties which consist of but not limited to; phones, mail, greeting visitors, copying.• Maintain student information in SIS system which includes; attendance, contact information, immunizations.• Responsible for all money coming in to the front office, process thank you letters and maintain donor records• Oversee bulk mailings to include; newsletters, information letters, report cards, etc.• Coordination of all student registration materials and forwarding student records for students leaving.• Event coordination to include; yearend fieldtrips, SAGE testing, Board meetings• Programming various systems (phones, copiers, yearend SAGE testing for all students, tablets for event sales

1 Main St, Salt Lake City, Ut 84133

• Provide high-level administrative support to (2) Sr. Vice Presidents with daily duties which include but not limited to; phones, mail, employee records, travel arrangements, expense reports.

4700 W Daybreak Pkwy, South Jordan, Ut 84095

• Assist with implementation of Clarity Project Management software for all sites globally which includes testing software, loading data from excel into Clarity and writing training documentation.

1 Positive Pl, San Marcos, Ca 92069

• Provide high-level administrative support to CEO• Serve as Webmaster, developing and maintaining Club website, initiating online registration tool to utilize website to its fullest capacity.• Design & produce brochures, invitations and Annual Report which saved the organization thousands of dollars.• Managed tasks for preparing Board of Directors meeting, recorded and distributed minutes.• Organize Board retreat involving securing location, rooms & material preparation • Assist with the planning and execution of Annual Auction, Golf Classic and 1st Annual Poker Tournament by securing sponsors & donations. Reduced expenses of Auction from previous year by $20,000. • Build and maintain key relationships with community leaders and residents through stewardship.• Compose and distribute fliers and press releases to generate media attention. • Fulfill duties as Ambassador for Chamber of Commerce by attending meetings, ribbon cuttings & assisting with events as needed.

1313 Disneyland Dr, Anaheim, Ca 92802

• Provided high-level administrative support to Executive Director, (3) Senior Managers and direct reports. • Collaborated with various levels of management to gather confidential information pertaining to key employee issues. • Organized meetings, Domestic & International conference calls & travel, itineraries, expense reports• Sourced and selected vendors to ensure cost reductions and product availability.• Processed & reconciled invoices, purchase orders and payment requests.• Assisted with word processing projects requiring extensive output of spreadsheets and presentations.• Provided ongoing support to HR Division with questions and training on SAP & eSource computer systems.• Played a vital role in new software beta testing and revision of operational procedures in accordance with new system function and requirements.• Distributed weekly reminder notices to ensure project deliverables are achieved• Created & updated financial analysis to ensure project remains within budget.• Processed credit card disputes & charge backs, encashment & stop payments, as well as bank reconciliations.

Lake Forest, Ca

• As team leader, motivated, trained and supervised an inbound call center of 25 Support staff. • Developed a system to facilitate the efficient management of call volume.• Trained new staff on JDE computer system. • Kept apprised of products, services, promotions and warranties. • Expedited and facilitated the escalation of customer service issues.• Provided support for (3) Sales Representatives