- Review, edit, and format resumes for candidates from various industries and career levels- Provide exceptional service to all through compassion, empathy, and kindness

● Researched, composed and updated written and visual content creating PowerPoint presentations, Excel reports, marketing proposals, due diligence reports, market surveys, and various other client relations materials shared nationwide; prepared management agreements and other documentation● Updated Standard Operating Procedures manual adhering to strict branding guidelines● Maintained executive calendars and scheduled meetings/conference calls for VPs and potential clients● Made travel domestic/international arrangements for executive VPs● Coordinated with various vendors and internal departments to organize company-wide meetings and nationalconferences for up to 200 attendees● Completed expense reports and corporate accounts; take meeting notes and dictation

● Researched, composed and updated 250-page Standard Operating Procedure manual● Crafted quarterly company-wide newsletter distributed to 200+ employees to share critical company updates● Created schedules and coordinated travel for 15 doctors● Organized 5 annual company/employee/VP meetings and conferences for up to 200 attendees● Recruiting: created internal and external job postings, pre-screened applicants for various roles, scheduled interviews, and provided on-boarding for new hires

● Provided exceptional customer service for 200+ patients with issues and complaints● Created daily call tracking and metrics logs for entire company● Tracked calls for Federal Worker’s Comp Case Managers

● Started as a Call Center Rep setting appointments for patients to see our roster of medical professionals, verifyingmedical insurance, and ensuring our patients received the highest quality of care during their visit.● In four months, I received a promotion to Quality Assurance Coordinator; at 14 months, I received second promotion to HR Assistant.