Michelle Sinfield

Michelle Sinfield Email and Phone Number

Head of Customer Services @ Gas Safe Register
PO Box 6804, Basingstoke,Hampshire,RG24 4NB,United Kingdom
Michelle Sinfield's Location
Greater Reading Area, United Kingdom
Michelle Sinfield's Contact Details

Michelle Sinfield work email

Michelle Sinfield personal email

n/a
About Michelle Sinfield

I am a highly organised, motivated and service focused Contact Centre Manager, who has excellent communication skills and an eye for detail. A valuable leader who has been instrumental in change management from a failing to highly effective Contact Centre achieving over 90% telephone and administration service levels and is now looking for the next challenge in a commercially diverse industry.Specialties: Contact Centre Operations, Team Motivation, Customer Satisfaction,

Michelle Sinfield's Current Company Details
Gas Safe Register

Gas Safe Register

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Head of Customer Services
PO Box 6804, Basingstoke,Hampshire,RG24 4NB,United Kingdom
Website:
gassaferegister.co.uk
Employees:
175
Michelle Sinfield Work Experience Details
  • Gas Safe Register
    Contact Centre Manager
    Gas Safe Register Jun 2010 - Present
    This is an existing position which transferred under Tupe from CORGI. I have progressed to my current position since joining CORGI in 2000
    View
  • Gas Safe Register
    Contact Centre Service Development Manager
    Gas Safe Register Apr 2009 - Present
  • Corgi
    Contact Centre Service Development Manager
    Corgi May 2000 - Apr 2009
    View
  • Corgi
    Team Manager
    Corgi 2006 - 2007
    View
  • Corgi
    Senior Advisor
    Corgi Dec 2004 - Jul 2006
    View
  • Air Products Plc
    Customer Services Specialist
    Air Products Plc Jan 1994 - Apr 2000
    A global company offering solutions for industrial and domestic cylinder gas supply to companies worldwide.Staff training for new/existing members of staff up to 50 Advisors.Staff development and system improvement. Processing of customer orders/queries to deadline.High call volumes - in excess of 110 calls per day.Administration tasks.

Michelle Sinfield Skills

Call Center Customer Service Change Management Customer Satisfaction Contact Centers Management Call Centers Training Leadership System Administration Customer Retention Customer Experience Crm Stakeholder Management Operations Management Performance Management Coaching Project Management Team Management Team Leadership Training Delivery Service Delivery

Michelle Sinfield Education Details

  • Basingstoke College Of Technology
    Basingstoke College Of Technology

Frequently Asked Questions about Michelle Sinfield

What company does Michelle Sinfield work for?

Michelle Sinfield works for Gas Safe Register

What is Michelle Sinfield's role at the current company?

Michelle Sinfield's current role is Head of Customer Services.

What is Michelle Sinfield's email address?

Michelle Sinfield's email address is ja****@****rld.com

What schools did Michelle Sinfield attend?

Michelle Sinfield attended Basingstoke College Of Technology.

What skills is Michelle Sinfield known for?

Michelle Sinfield has skills like Call Center, Customer Service, Change Management, Customer Satisfaction, Contact Centers, Management, Call Centers, Training, Leadership, System Administration, Customer Retention, Customer Experience.

Who are Michelle Sinfield's colleagues?

Michelle Sinfield's colleagues are Alexandra Mcgregor, Ben Houchin, Emilia Cox, Dave Tickle, Tony Caunt, Tej Deol, Muhammad Nadeem.

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