Michelle Ford Email & Phone Number

United States

116 One Madison Plaza, Suite 2100

• Strategically Lead Marketing and Public Relations Operations for 10,000+ Units
• Continuously provide dynamic seminars to motivate and empower our team, fostering a culture of learning and growth.
• Successfully introduced CRM software, revolutionizing our ability to track and measure ROI and performance across our diverse portfolio.
• Pioneered the development and launch of the Heritage Properties App, delivering an exceptional digital experience to our clients and residents.
• Strategically integrated artificial intelligence technologies across our entire portfolio, enhancing operational efficiency and customer satisfaction.
• Authored informative Heritage Manuals covering RentCafe utilization, social media best practices, and renovation guidelines, ensuring standardized excellence across the organization.

Biloxi Area, Mississippi

• Exceeded net revenue goals
• Achieve renewal/retention goals
• Achieve New Sales Presentation and cold call goals
• Develop and maintain close relations within an assigned territory in order to exceed customer expectations
• Responsible for ownership of the account management and renewal strategies
• Develop, present and implement success planning tool monthly to Sales Manager

Dawn Properties