Michelle Szeto Email & Phone Number

• Utilize Agresso, Workday, and Concur expense systems to ensure weekly employee information is updated and stored correctly and confidentially. • Access and improve procedures and AP functions for greater efficiency.• Enter invoices into Workday, ensuring vendor details are accurate and invoice information is correct.• Proactively lead and support the corporate card company transition.• Contribute to testing efforts for the Workday transition.• Establish strong communication with third parties, whether it’s for corporate card management or collecting vendor data.• Handle daily queries with appropriate responses.• Gather daily reports.• Audit employee T&E reports within Concur.• Assist AP analysts with AP functions.• In the absence of AP analysts, help manager the group inbox and handle queries• Review and translate weekly Concur transaction batches • Shadow Project Managers

Avon, Ct

• Accurately and efficiently take customer orders.• Maintain relationships with customers to seek feedback to better service.• Handle customer concerns or complaints with best problem solving possible and escalate when necessary.• Process payments, provide change, and issue receipts.• Work collaboratively with kitchen and other staff to ensure smooth service.

Enfield, Connecticut, United States

• Utilize SAP to offer Commercial Product Managers information regarding available inventory.• Analyze available and incoming inventory from Excel files and SAP to allocate inventory to orders using SAP functions and determine how much of the limited supplies can be allocated to each lab.• Assess and prioritize the labs accordingly. • Develop and implement inventory allocation strategies to support sales goals, seasonal demand, and special promotions.• Address inventory discrepancies and resolve issues related to overstock, stockouts, or misallocations.

Farmington, Connecticut, United States

Uconn

● Utilize communication skills to effectively answer questions through the phone or direct departments to the correct department● Coordinate assignments (e.g.; call out sheets) into binders for managers to organize the staff that will be working on certain days● Expanding problem-solving skills to successfully resolve complications within the department accordingly ● Update food inventory using FoodPro to have the knowledge of how much ingredients the market has

Hartford, Connecticut Area

An assistant to the Chinese Sunday school teachers. Utilized time management skills to finish grading certain papers before the deadlines given to me. Teach/ help students with their work.

Master'S Degree, Data Analytics And Project Management

Bachelor'S Degree, Economics, 3.5

Activities and Societies: FirstGen, ConnPIRG, Vietnamese Student Association, Filipino Student Association