Global Experience Manager
Current
Mar 2021 - Present
AeroLeads people directory · profile
Michelle Torguson, Fmp Email & Phone Number
Customer Experience, Hospitality, Operations, Facilities Management, Customer Support
at
JLL
1 work email found
@jll.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience, Hospitality, Operations, Facilities Management, Customer Support
Location
Minneapolis, Minnesota, United States
Who is Michelle Torguson, Fmp? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Michelle Torguson, Fmp is listed as Customer Experience, Hospitality, Operations, Facilities Management, Customer Support at JLL, based in Minneapolis, Minnesota, United States. AeroLeads shows a work email signal at jll.com and a matched LinkedIn profile for Michelle Torguson, Fmp.
Michelle Torguson, Fmp previously worked as Global Experience Manager at Jll and General Manager at Hyatt Regency By Mall Of America. Michelle Torguson, Fmp holds Bachelor, Elective Studies; Geography; Travel And Tourism from St. Cloud State University.
Company email context
Email format at JLL
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*@jll.com
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AeroLeads found 1 current-domain work email signal for Michelle Torguson, Fmp. Compare company email patterns before reaching out.
Profile bio
About Michelle Torguson, Fmp
Michelle Torguson, Fmp is a Customer Experience, Hospitality, Operations, Facilities Management, Customer Support at JLL. She possess expertise in hotels, customer service, budgets, hospitality management, training and 15 more skills. Colleagues describe her as "Michelle is the most dedicated Hotel Manager I have ever worked with. Her attention to detail and dedicationare unmatched in the industry." and "Michelle Torguson quickly ascended the ranks of our Front Office through her strong communications skills, ability to anticipate customer needs and her thirst to learn every aspect of the department. Anytime a staff opening presented itself, Michelle voluntarily stepped in to handle the responsibilities for the experience it provided. She was naturally suited to handle the position of Front Office Manger as she knew the subordinate roles firsthand. I would gladly hire Michelle again in any capacity as I have every confidence in her professionalism and drive to be successful."
Listed skills include Hotels, Customer Service, Budgets, Hospitality Management, and 16 others.
Current workplace
Michelle Torguson, Fmp's current company
Company context helps verify the profile and gives searchers a useful next step.
12 roles
Michelle Torguson, Fmp work experience
A career timeline built from the work history available for this profile.
General Manager
Jul 2017 - Mar 2021
Hotel Manager
Sep 2015 - Jul 2017
Hotel Manager
Radisson Blu Minneapolis
Nov 2012 - Sep 2015
Center Administrator
Clearchoice Management Services
Balance the needs of the clinical staff, develop employees and ensure the delivery of a world class experience to the patient, while effectively managing daily operations. Develop, maintain and improve operations for a state-of-the-art Center Manage the entire team including medical, administrative and sales members Create a world class patient experience.
Jan 2011 - Nov 2012
Director Of Hotel Operations
Hard Rock Hotel And Casino Biloxi
Manage the complex operation of hotel front office, reservations, guest services, spa & salon, housekeeping and pool daily.Oversee all operations of over 200 employees
May 2008 - Dec 2010
Asst. Executive Housekeeper
Hard Rock Hotel And Casino Biloxi
Assisted the Executive Housekeeper with the daily operations after opening and preparations for the opening of the casino and hotel.
May 2007 - May 2008
Hotel Operations Manager
Hard Rock Hotel And Casino
Manage the complex operation of hotel front office, reservations, guest services, spa & salon, housekeeping and pool daily operations to include:Oversee all operations of over 200 employeesSet and ensure all departments adhere to budgetIncreased occupancy to 97%, up 8% from 2008, while available rooms in the market grew 4%Increased average paying rate.
May 2007 - Dec 2010
Store Manager
Amc Liquidators
Managed the daily operations of a major furniture store, duties included:Manage all operations of show room and warehouseSupervised the training and development of twenty five employeesPlanned and organized daily promotional eventsPrepare financial reportsDeveloped marketing strategies to increase companies revenue Prepare monthly facility reports.
Aug 2005 - May 2006
Outreach Counselor
Project Recovery
Served as liaison between the community and government offices in order to assist victims of Hurricane Katrina. Provide crisis counseling to individuals by canvassing neighborhoods in disaster areaServe as a liaison between survivor family members and service agentsIdentify special needs population and survivors with symptoms of severe nature and refer.
Oct 2005 - Mar 2006
Asst. Executive House Keeper
Hard Rock Hotel And Casino
Assisted the Executive Director with the daily operations and preparations for the opening of the casino Conducted daily inventory and order all merchandise required for housekeeping Interviewing and hiring of all pre and opening employeesDeveloped training for all casino and hotel housekeeping employeesPrepare both hotel and casino for opening
Apr 2002 - Jul 2005
Front Office Manager
Managed the complex operation of a hotel front office, daily operations include:Oversee all operations of Front Desk, Concierge, Package and PBX employeesMaintain and control all room and block inventoryBill all conventions, groups and internet channels on a bi-monthly basisPay and maintain Travel Agent commission on a monthly basisHandle guest complaints.
Jan 2001 - May 2005
Team & coworkers
Colleagues at JLL
Other employees you can reach at jll.co.in. View company contacts →
TM
Therese Marshall
Colleague at Jll
Greater Boston, United States, United States
View →
GL
Guy Lachman
Colleague at Jll
Denver, Colorado, United States, United States
View →
MR
Mike Rhoads
Colleague at Jll
San Francisco, California, United States, United States
View →
KO
Karen Osher, Msc, Pmp
Colleague at Jll
Evanston, Illinois, United States, United States
View →
MP
Michele Pardee
Colleague at Jll
San Jose, California, United States, United States
View →
CS
Cindy Spencer
Colleague at Jll
Sewickley, Pennsylvania, United States, United States
View →
KG
Kristen Gragg
Colleague at Jll
Cleveland, Ohio, United States, United States
View →
BR
Brandon Rizzo
Colleague at Jll
United States, United States
View →
NO
Nigel Orr
Colleague at Jll
Charlotte, North Carolina, United States, United States
View →
PK
Priyanka Karde
Colleague at Jll
Raleigh-Durham-Chapel Hill Area, United States, United States
View →
Therese Marshall
Colleague at Jll
Greater Boston, United States, United States
View →
GL
Guy Lachman
Colleague at Jll
Denver, Colorado, United States, United States
View →
MR
Mike Rhoads
Colleague at Jll
San Francisco, California, United States, United States
View →
KO
Karen Osher, Msc, Pmp
Colleague at Jll
Evanston, Illinois, United States, United States
View →
MP
Michele Pardee
Colleague at Jll
San Jose, California, United States, United States
View →
CS
Cindy Spencer
Colleague at Jll
Sewickley, Pennsylvania, United States, United States
View →
KG
Kristen Gragg
Colleague at Jll
Cleveland, Ohio, United States, United States
View →
BR
Brandon Rizzo
Colleague at Jll
United States, United States
View →
NO
Nigel Orr
Colleague at Jll
Charlotte, North Carolina, United States, United States
View →
PK
Priyanka Karde
Colleague at Jll
Raleigh-Durham-Chapel Hill Area, United States, United States
View →
2 education records
Michelle Torguson, Fmp education
Bachelor, Elective Studies; Geography; Travel And Tourism
St. Cloud State University
Bachelor'S Degree
St. Cloud State University
FAQ
Frequently asked questions about Michelle Torguson, Fmp
Quick answers generated from the profile data available on this page.
What company does Michelle Torguson, Fmp work for?
Michelle Torguson, Fmp works for JLL.
What is Michelle Torguson, Fmp's role at JLL?
Michelle Torguson, Fmp is listed as Customer Experience, Hospitality, Operations, Facilities Management, Customer Support at JLL.
What is Michelle Torguson, Fmp's email address?
AeroLeads has found 1 work email signal at @jll.com for Michelle Torguson, Fmp at JLL.
Where is Michelle Torguson, Fmp based?
Michelle Torguson, Fmp is based in Minneapolis, Minnesota, United States while working with JLL.
What companies has Michelle Torguson, Fmp worked for?
Michelle Torguson, Fmp has worked for Jll, Hyatt Regency By Mall Of America, Radisson Blu Minneapolis, Clearchoice Management Services, and Hard Rock Hotel And Casino Biloxi.
Who are Michelle Torguson, Fmp's colleagues at JLL?
Michelle Torguson, Fmp's colleagues at JLL include Therese Marshall, Guy Lachman, Mike Rhoads, Karen Osher, Msc, Pmp, and Michele Pardee.
How can I contact Michelle Torguson, Fmp?
You can use AeroLeads to view verified contact signals for Michelle Torguson, Fmp at JLL, including work email, phone, and LinkedIn data when available.
What schools did Michelle Torguson, Fmp attend?
Michelle Torguson, Fmp holds Bachelor, Elective Studies; Geography; Travel And Tourism from St. Cloud State University.
What skills is Michelle Torguson, Fmp known for?
Michelle Torguson, Fmp is listed with skills including Hotels, Customer Service, Budgets, Hospitality Management, Training, Management, Time Management, and Team Building.
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