Michelle Ward Email & Phone Number

Indianapolis, In, Us

San Francisco, California, Us

Launched and maintained a community platform with 1k daily users where employees can discover and share content and tools using Vue.js, HTML, CSS, Node.js, Nuxt.js, Express.js, and Heroku.Cross-functional collaboration with product managers and designers to define requirements, translate designs, and deliver efficiently by using Agile methodologies and an internal project tracking app.Served as Vetforce Indy President since 2023, demonstrating leadership and community engagement.

Seattle, Wa, Us

Maintained Salesforce Communities for Tableau customers and partners by updating and creating Lightning Components and Apex classes using VS Code, GitLab, and Bamboo to develop and deploy to Salesforce environments.Built a new partner program dashboard which runs a daily calculation to track partners’ progress towards the next level of attainment and display in the Partner Community for 1,000+ Tableau Partners with intention to increase sales and improve self-service capabilities.

Alexandria, Va, Us

Built. the HealthFlow web-based patient app by developing API endpoints using Node.js and Express to utilize data stored in MongoDB and display on the front end using JavaScript, HTML, and CSS.Develop and maintain HealthFlow’s website by customizing a WordPress child theme and integrating with HubSpot forms to generate leads

Vienna, Va, Us

Developing a responsive, single-page application using up-to-date technology in a clinical environment with underlying natural language processing(NLP) technology alongside HTML, CSS, Bootstrap, Sass, JavaScript, jQuery, Git, and Visual Studio 2017Collaborate with designers, clinical SMEs, and project managers to define technical requirements, document the work breakdown, and outline roadblocks

Herndon, Va, Us

Developed, tested, and maintained external hospital websites using HTML, CSS, JavaScript, jQuery, C#, .NET, Adobe Photoshop, XML, Microsoft SQL, SQL Server Management Studio, and Visual Studio 2017Supported 5,000+ employees by developing custom web pages and sites, manage security groups, permissions, and user accounts in SharePoint to ensure proper access

Front-end developer for customized SharePoint branding solutions based on design driven by users and ownersCreated layouts and pages that are fully responsive on any device and browser while using the latest web technologiesWrote support documentation for SharePoint site maintenance and functionalityMain support contact for multiple departments of a Fortune 500 pharmaceutical companyAdministered UX tests using eye tracking software for a Fortune 500 company’s usability labMember of Culture Committee, Lean In Circle, Corporate Challenge Committee, Herron High School IT Club mentor

Designed and implemented custom SharePoint solutions using the latest web technologiesCreated complete website templates that are fully responsive on any deviceDeveloped master page layouts for SharePoint solutionsDesigned and implemented custom websites using various content management solutions

Muncie, In, Us

Assisted over 1,000 employees with technical support varying from user account management to application troubleshooting

Muncie, In, Us

Helped improve help desk metrics tracking by creating a reporting application to improve insight into how the team was performing by using Crystal Reports and BMC TrackIt SoftwareAnswered help desk calls and resolved tickets when needed

Indianapolis, Indiana, Us

I was hired at Scotty's as a hostess and became a server after my one year anniversary. After a few months of serving, I was promoted to bartender and corporate trainer. Responsibilities as a trainer include classroom time for menu description with new employees, floor training, and trainee reviews after each day of training. I also helped open a new store in Indianapolis and trained 50+ employees within two weeks of opening day.

Bachelor'S Degree, Computer Science

Education record