-Designed and managed a website using Adobe XD and Webflow, increasing digital presence-Conducted user research to develop and optimize educational content across the web and social media, reaching and engaging over 1,000 users

-Proficiently operated the POS system, accurately and quickly placing orders and processing transactions-Memorized recipes and efficiently prepared and served drinks during high-volume hours-Demonstrated exceptional customer service skills by warmly greeting customers and providing detailed explanations of the menu offerings and addressing any concerns

-Redesigned layouts, web pages, and resources for PHS Canada's website, resulting in a 50% increase in user satisfaction-Created innovative advertising content for social media, email marketing campaigns, and a website, boosting engagement by over 200%