Michelle Yera Email & Phone Number

♦Supported top producing loan officer in an administrative, customer service and marketing role♦Managed calendars, including personal and professional events.♦Served as a contact point for customers to resolve issues across multiple departments. ♦Interfaced with customer to facilitate application process, requested documentation and discussed available loan products and pricing. ♦Took all initial inquiry calls for prequalification. ♦Acted as the primary contact for a group of established realtors to allow loan officer to concentrate on generating and maintaining new business. ♦Managed loan officer’s pipeline, including updating loan officer on pipeline status and updating borrowers and builders on status of loan. ♦Coordinated marketing efforts. ♦Managed monthly closing calendar.