Product Owner
Current• Actively contributed to the Unifier project by supporting finance integration efforts, ensuring seamless data flow and accuracy• Performed and executed the Trax upgrade test scenarios and bug fixes to provide the final signoff for the software upgrade• Managed daily integration between Trax and Servigistics, ensuring seamless inventory file exchange via IBM, and diligently monitored processes to uphold accuracy • Collaborated closely with vendors and SMEs to enhance the Air Canada for Business (ACB) platform, aligning solutions with business needs and regulatory requirements • Prioritized business requirements and ad-hoc tasks using Agile methodologies, ensuring timely delivery of high-quality results through tools like Jira, Confluence, and Salesforce• Supported annual planning cycles, setting achievable goals and prioritizing deliverables using Jira and Confluence• Investigated and resolved defects raised by QA, vendors, and customers, prioritizing swift resolutions and coordinating support actions with teams and vendors