Michelle Zou, Pcc, Itca, Mba, Ma In Happiness Studies Email & Phone Number

Kirkland, Wa, Us

Redmond, Washington, Us

Provide consulting, training, facilitation and coaching services to Microsoft worldwide employees and managers on product management, marketing, career development, company culture, management and leadership skills.

Redmond, Washington, Us

- Managed a $15M annual budget with ownership for resource planning, prioritization, and vendor management.- Managed the Windows Phone business strategy and operations, marketing program development and execution, as well as the Windows Phone partner ecosystem development efforts in China, Hongkong and Taiwan.- Built up Windows Phone awareness, drive consumers through the journey, and grow the ecosystem through business development and joint marketing with OEMs, developers, mobile operators, retail channels, and enterprises.

Redmond, Washington, Us

Oct 2011 - Jan 2013 Responsible for Windows Phone Go-To-Market strategies, plans and investment for China, India, Russia, Brazil and other markets. Managed the channel/partner program. Successfully launched Windows Phone 7.5 in China in March 2012. Developed global channel marketing strategies and country guidance for future Windows Phone business. Mar 2009 - Oct 2011 Developed strategies, planned and managed the products for multiple startup business projects. Incubated and drove new solutions to address emerging business opportunities for Microsoft through Startup Business Group, focused on exlporing new business ideas, building new products, capturing business opportunities and marketing the products to target audience. Jan 2006 - Feb 2009 Drove audience marketing strategy to over 12 Internet services under the Windows Live family. Responsible for Windows Live Messenger global markets, shipped and managed the product through its life cycles and grew the worldwide users to over 300 million. Improved market position in challenging markets like China, Japan, Russia and India by leading field teams to develop strategies and execute marketing campaigns.

I co-founded the Alumni & Business Club for Happiness Studies Academy (HSA) with a team of enthusiastic HSA certified happiness trainers and students, planned and launched the club in January 2022. I am leading the Membership Committee to onboard members from 50+ countries, drive member satisfaction and manage volunteers.

If you are an American company thinking to grow your business in China, or a Chinese company trying to expand or grow business in the US, we can help you. Pacific Technologies Consulting Group (PTCG) provides services to the US-China related businesses and can help you to turn ideas into real business results. We are a group of former senior managers/executives with many years of experience accumulated through working in successful technology companies such as Microsoft, Google, Amazon, HP, EMC/Dell, Philips, AT&T, etc. Our customers include Microsoft, Cisco, ZTE, Neusoft, Space Star Technology, Victorysoft, TerraPower, Wacom, etc.Areas we can help you on:- Management consulting to help you expand and grow business in China or US- Leadership coaching to help you improve your effectiveness and team collaboration- Professional function excellence training and consulting such as product management, marketing, sales, and human resources management, IP management, etc.- Engineering excellence training and consulting such as refining and managing processes for program/project management, software development and testing, IT process and services, etc. In addition to consulting, training and coaching, I am an international speaker in the U.S. Speaker Program sponsored by U.S. Department of State. In 2013-2014, when I was working in Microsoft China, so many leaders from Chinese technology companies asked me numerous questions about how Microsoft was operated and managed, and what was the difference for the headquarters and the subsidiaries such as China. And in the past many years, I got many questions from the American leaders about how the Chinese market look like and how to operate in China These questions were broad, including both business and engineering side of management. After trying hard to help them on answering these questions for a while, I decided to devote my time to help these companies. So I started this consulting service with my partners.

Worcester, Massachusetts, Us

I serve in a volunteer advisory capacity to the School of Management Dean on matters related to academic programs, policies, events, and fundraising.

Irvine, California, Us

Help professionals, executives, and entrepreneurs to achieve both success and happiness through workshops, group and one-on-one coaching. See https://myt.coach

Are you someone who is working very hard today and delaying your happiness to the future? I was, and we all know someone like that. Isn’t it better to have both success and happiness? Definitely! I can help you have SUCCESS in your business or career, and HAPPINESS in all aspects of your life. In fact, research has found that if you increase your levels of happiness, you increase the likelihood that you will succeed.I help businesspeople and professionals to be more successful in their business, in their career, and at the same time, living a happier life. Our team provides training, 1:1 coaching and team coaching in both English and Chinese.

I produce and host two podcasts, in English and Chinese, to share knowledge and expertise by interviewing people from different industries about US and China. "In China with Michelle Zou" English podcast helps worldwide audience know more about China from business standpoint, published on all VoiceAmerica.com and all the major platforms "听Michelle讲述美国故事“ Chinese podcast is produced for Chinese audience to hear directly from Chinese in the US about their personal stories and career paths, and to learn more about the life, work and study in the US. The podcast is updated weekly on ximalaya.com and Apple Podcasts.

Redmond, Washington, Us

The Microsoft Alumni Network is an impressive worldwide community of alumni who share a common experience of having worked at Microsoft. We believe Microsoft alumni can continue to make big, positive differences in the world by working together and supporting each other. I helped to launch the Chapter in China in 2019, and continue serve as the liaison to connect Microsoft China alumni with global alumni.

Seattle, Wa, Us

Washington State China Relations Council is the nation’s oldest state-level organization promoting stronger commercial, educational and cultural engagement with the People’s Republic of China. As a board member in this organization, I am building relationships between China and USA, and working on projects to help organizations from both countries to exchange ideas, find partners, and grow businesses.

Bellevue, Wa, Us

Seattle US-China Business Council (“SUNBC”) is a section 501(c)(6) nonprofit organization to serve Greater Seattle (and extended area) based and/or operated small & medium-sized companies and business professionals who have common interests in US-China related business. Our mission is to promote common business interests and engage in activities that are directed to the improvement of business conditions, such as to connect financial & human resources both in the Great Seattle area and China, promote members’ products & services, help them to integrate to the society, and foster goodwill among local communities.

Us

- Lead 60 person volunteer-based team develop and grow programs to improve education in rural China, set up strategic directions and lay out execution plans for the organization. CTEF has funded over $1.8 Million and 180 school projects, impacting the lives of more than 53,000 children in 13 provinces in China. • Co-founded a NGO (RainEduc) in 2006 which become the core program for CTEF after merging into CTEF in 2009• Created and launched two new programs in 2011• Doubled the size of the organization in 2 years by bringing in new volunteers and expanding donor base• Set up organization structure, clarified role responsibilities and streamlined operation• Instill vision, core values and build culture for the organization, define the rhythm of the business and develop future growth plans

A startup company offering a web based application both at talkingletter.com and facebook.com. Developed business plan, product plan, and business partner strategies. Responsible for marketing, product management and business development.

Needham, Massachusetts, Us

Developed and managed the Worldwide Storage Software research program, published reports and consulted companies.• Counseled companies with market information through publishing research reports on market trends, forecasts, vendor strategies and product offerings, as well as IT end-user needs and buying behavior. • Advised vendors and IT customers through consulting projects on strategic planning, product development, product management and marketing related to storage software technology, products, trends, market opportunities, and competitive analysis. • Spoke and participated in major industry conferences (Storage Networking World and Storage Decisions), and major vendor events such as IBM, HP, SYMANTEC (VERITAS), EMC, and CA. • Received Platinum Club award by growing client base and increasing revenue for the research program.

Conseled 3 companies conducting businesses in China or planning to expand into China in strategic planning, market segmentation, product positioning and marketing strategies.

Round Rock, Texas, Us

Defined business goals, developed strategies and built products through market research and analysis. • Developed company five-year strategies and revenue planning forecast by analyzing the market and major competitors, segmenting customers, researching emerging markets and technologies, identifying key growth opportunities, and modeling pricing and revenues.• Shipped products by partnering with product management, marketing and sales to develop product value propositions, positioning and marketing strategies, and identifying potential sales opportunities.• Developed products by designing and conducting extensive primary research interviews with customers to gather information on customer requirements and determine future product requirements.

Advisor for the president of the company on overseas expansion. Developed business models, growth strategies and revenue plans to drive sustainable long term growth for the company; set up the Asia-Pacific branch and built a team to grow the business in Asia.• Created long term strategies for the company through designing business growth plan, researching and analyzing market opportunities, visiting customers and conducting primary research on customer requirements in China.• Hired regional manager and set up the first overseas operation in Hong Kong.

Houston, Texas, Us

Managed import and export logistics for the manufacturing site; represented the company to work and negotiate with Chinese government agencies.• Supervised a team of six professionals managing import and export activities, reduced 35% in logistics expenses and 55% in turn-around-time by analyzing efficiency of the supply chain, solving the bottleneck problems, and establishing most efficient processes with over 350 suppliers worldwide. • Set up the first in-house duty-free warehouse in the region by gaining special support from local government agencies.• Received HP Outstanding Employee award for special contributions to the Production Line Transfer Project. - Represented corporation in negotiations with government agencies, set up the first in-house duty-free warehouse in the region.

• Increased sales of gymnastic and fitness equipment to USA market by 35% through identifying leads, negotiating contracts, and meeting clients expectations.• Received the New Business Development award.

• Evaluated investment proposals and consulted with foreign investors to establish 5 companies thereby increasing local revenue.

Master Of Arts - Ma, Happiness Studies

Gtci Certified Team Coach Practitioner, Team Coaching

Professional Certification, Certificate In Happiness Studies

Stanford Innovation And Entrepreneurship Certificate, Entrepreneurship/Entrepreneurial Studies

Brain Based Conversation Skills, Neuroscience

Professional Coach- Corporate & Executive Coaching

Master, Science In Finance

Mba, Marketing And Finance