Michaela Kuhn Email & Phone Number

• Configure Workday payroll and custom time tracking for multiple countries including North America and Europe• Maintain up to 7 pay rates per employee and adhere to regionally-specific wage regulations• Work with European HR team to define and configure European processes in accordance with multiple countries’ laws• Audit, review, and approve scheduled time loaded via an integration from proprietary 3rd-party system into Workday• Process one-time payments for bonuses and gratuities• Forecast and manage multi-million-dollar budget for field staff payroll• Manage and oversee payroll and administrative team, train new employees,delegate work as applicable to ensure all bi-monthly deadlines are met forover 1000 employees in the US, Canada, and Europe• Work closely with HR to perform benefits elegibilty audits and owningcommunication to employees regarding changes in eligibility• Configure and maintain dashboards within Workday for new employeeonboarding• Streamline and create documentation of all departmental processesincluding HR status, rehires, terminations, and payroll hub changes• Develop training videos and documentation for new hires for all time tracking and payroll items in Workday and internal company systems• Monitor and maintain HR status for seasonal employees, facilitating offboarding, separation, and termination in Workday• Analyze yearly staff satisfaction survey, identifying trends for growth

• Managed candidate pipeline of 2,000+ annually; responsible for job postings, candidate communication, interviewer communication, and troubleshooting application issues• Coordinated world class company onboarding for 200+ new hires annually through weekly communication and management of robust resources• Coordinated housing and venues for training and hiring events• Verified and processed payroll hours for over 100 Field Staff bi-monthly• Reviewed all US Field Staff healthcare benefits eligibility annually• Ensured renewal of certificates for over 700 Field Staff and reviewedmonthly certifications expense reports for validity• Mastered email communication and letters of recommendation as a ghostwriter for top leadership team• Owned documentation of confidential information

Greater Salt Lake City Area

• Made admissions decisions for 300+ students a month based on University-wide criteria• Developed detailed training materials for future admissions coordinators• Reviewed financial aid documents for accuracy and completion to assiststudents in beginning their program within strict deadlines• Ensured students submitted proper documentation for enrollment• Provided backup assistance to employees in multiple departments• Created and ensured accuracy of state-specific enrollment agreements• Made over 150 outbound calls per week

Greater Salt Lake City Area

• Reviewed applications for completeness and accuracy to comply with all audit standards• Contacted multiple schools to order transcripts• Prepared daily reports on newly admitted and continuing students• Coordinated with Admissions officers, Admissions Managers and Campus Directors• Ensured all required documents were completed in order to place students in programs• Followed up with students for missing transcript and enrollment documents • Scanned student basis documents into Onbase • Merged leads and incoming applications

Boston

• Performed research and analysis of formation, tax, and corporate filing documents• Logged and scanned Service of Process• Worked directly with clients and government bodies to successfullyprocess legal documents related to filing incorporation documents• Ensured all documents were accurate and met jurisdictional requirements• Delivered secure documents between government and office locations throughout Boston daily• Data entry of client information

Burlington, Vermont Area

Lead cashier and customer service representative at L.L.BeanProvided an exceptional level of customer service in accordance with company values. Assisted customers in finding and educating them on products. Processed sales, returns, online and phone orders while demonstrating product knowledge. Carried out daily cash operations, deposits, and reconciliation of cash variances.Performed weekly cash audits. Ensured that cash wraps were organized and fully stocked. Worked to advertise the company through marketing and promotional events, such as the iconic Bootmobile event, assisting in numerous locations. Ensured store reps were performing to company values, and provided guidance and assistance when needed. Trained new employees on company policies and cash operation standards. Participated on the monthly merchandising team and maintained merchandising standards.Followed protocols associated with loss prevention.Worked on annual inventory.

Burlington, Vermont Area

Provided customer service and ran point-of-sale systems. Assisted students and parents in finding textbooks and merchandise. Responsible for managing long lines and customer satisfaction during the early weeks of each semester. Provided information and showed enthusiasm about the campus. Trained incoming employees and ensured they were knowledgeable about the products. Ensured that students were aware and understand textbook sales and rental policies. Restocked inventory and maintained merchandise standards.

Norton, Massachusetts

Entered fundraising and research data into Excel for college database. Archived newspaper and historical records both digitally and manually. Filed paperwork as necessary. Worked with the Department of Prospect Management and Research to further fundraising. Ran errands and carried out deliveries to different departments across campus.

Bachelor Of Arts (B.A.), Zoology/Biology

Biology, General

Activities and Societies: Dean's List, Pre-Health Society, Mayfellow's Society, Outdoors Club