Michael Matson Email & Phone Number

Kent, Washington, United States

• Key member of customer facing team.
• Review design submissions and provide software technical support.
• Review and process PO’s / quote requests.
• Successfully executed two corporate trade shows.

Kent, WA

• Drove new client sales through prospecting and prospective client visits.
• Recommended and drove successful adoption of a sales team CRM.
• Provided on-site support for company marketing events.

Belleview, WA

• Led prospect qualifying and new client sales. Sold the most lobby signs in company history.
• Managed projects from initial estimate to project completion.
• Initiated key client engagement driving reoccurring business.
• Interviewed all new employee applicants. Provided assessment and recommendations to senior management for all potential new hires.

Kirkland, WA

• Managed streaming technology solution partner opportunities for expanding market penetration with major worldwide sports broadcasters.
• Successfully coordinated cross-functional teams for high priority customer proposals, demonstrations and engagements driving revenue growth.
• Worked with recognized industry leaders strengthening product offering value and performance.
• Managed legal process for high priority customer engagements in a timely manner, establishing stronger partnership alliances and generating business revenue.

Kirkland, WA

• Managed program enabling radio partners to broadcast nationwide in surround sound, seeing an over 300% increase in available content. Broadcast partners included JazzSet and national radio networks for the Atlanta.
• Managed partner relationships and new licensee opportunities within the North American market resulting in sustained revenue growth.
• Addressed complaints from licensees and resolved their issues and concerns.
• Reduced average response time for new license inquiries from over a week to under 24 hours increasing customer satisfaction.
• Provided quarterly North American licensee revenue projections used in global projections for corporate planning and strategy.
• Negotiated revenue bearing technology licensing contracts and royalty recovery settlements.

Kirkland, WA

• Successfully provided customer relationship and technical support for the DTS broadcast technology portfolio consistently meeting corporate goals.
• On-site product representative and support for numerous live broadcast events including 3 Super Bowls, 7 ESPN X Games, and the Billboard Music Awards in support of media partners including ESPN, NFL Films, and Cumulus.
• Additional off-site support for numerous Super Bowls, ESPN International X Games, FIFA World Cups, and other sports and live event broadcasts consistently ensuring customer needs are met for successful broadcasts.
• Oversaw implementation of DTS Neural offerings with global hardware partners such as Harris Broadcast & DaySequerra and provided support for major worldwide product rollouts.

Kirkland, WA

• Managed day to day operational activities as part of a small startup team. Built internal processes and procedures that contributed to growing the company to being a multi-million dollar acquisition.
• Managed hardware inventory, loaner programs and PO/Fulfillment processes for all products, from enterprise solutions to stand-alone hardware and software products.
• Led product support and repair programs. Identified and resolved customer issues.
• Managed all packaging design, technical manuals and shipping logistics. Identified new vendors and negotiated terms.
• Prepared and presented quarterly reports on product performance to the executive team contributing to product planning and strategy.
• Coordinated and successfully executed company tradeshow and special event activities including CES, NAB, and AES.

Seattle, WA

• Recording, mixing, editing for music releases and voiceover talent.
• Studio scheduling and client engagement.

Bachelor Of Science, Business Management

Education record

Activities and Societies: Choir of the North, Alaska Camerata, UAF Opera Workshop

Graduated: Master Recording Program, Audio Recording

AVID/Digidesign ProTools 135 Certified