• Key member of customer facing team.• Review design submissions and provide software technical support. • Review and process PO’s / quote requests.• Successfully executed two corporate trade shows.

• Drove new client sales through prospecting and prospective client visits.• Recommended and drove successful adoption of a sales team CRM.• Provided on-site support for company marketing events.

• Led prospect qualifying and new client sales. Sold the most lobby signs in company history.• Managed projects from initial estimate to project completion.• Initiated key client engagement driving reoccurring business.• Interviewed all new employee applicants. Provided assessment and recommendations to senior management for all potential new hires.

• Managed streaming technology solution partner opportunities for expanding market penetration with major worldwide sports broadcasters.• Successfully coordinated cross-functional teams for high priority customer proposals, demonstrations and engagements driving revenue growth.• Worked with recognized industry leaders strengthening product offering value and performance.• Managed legal process for high priority customer engagements in a timely manner, establishing stronger partnership alliances and generating business revenue.

• Managed program enabling radio partners to broadcast nationwide in surround sound, seeing an over 300% increase in available content. Broadcast partners included JazzSet and national radio networks for the Atlanta Braves, Philadelphia Phillies, Kansas City Chiefs, San Francisco 49er’s, Tennessee Titans and Atlanta Hawks.• Managed partner relationships and new licensee opportunities within the North American market resulting in sustained revenue growth.• Addressed complaints from licensees and resolved their issues and concerns. • Reduced average response time for new license inquiries from over a week to under 24 hours increasing customer satisfaction.• Provided quarterly North American licensee revenue projections used in global projections for corporate planning and strategy.• Negotiated revenue bearing technology licensing contracts and royalty recovery settlements.

• Successfully provided customer relationship and technical support for the DTS broadcast technology portfolio consistently meeting corporate goals.• On-site product representative and support for numerous live broadcast events including 3 Super Bowls, 7 ESPN X Games, and the Billboard Music Awards in support of media partners including ESPN, NFL Films, and Cumulus Media building customer confidence and loyalty.• Additional off-site support for numerous Super Bowls, ESPN International X Games, FIFA World Cups, and other sports and live event broadcasts consistently ensuring customer needs are met for successful broadcasts.• Oversaw implementation of DTS Neural offerings with global hardware partners such as Harris Broadcast & DaySequerra and provided support for major worldwide product rollouts.

• Managed day to day operational activities as part of a small startup team. Built internal processes and procedures that contributed to growing the company to being a multi-million dollar acquisition.• Managed hardware inventory, loaner programs and PO/Fulfillment processes for all products, from enterprise solutions to stand-alone hardware and software products.• Led product support and repair programs. Identified and resolved customer issues.• Managed all packaging design, technical manuals and shipping logistics. Identified new vendors and negotiated terms.• Prepared and presented quarterly reports on product performance to the executive team contributing to product planning and strategy.• Coordinated and successfully executed company tradeshow and special event activities including CES, NAB, and AES.

• Recording, mixing, editing for music releases and voiceover talent.• Studio scheduling and client engagement.