- Providing excellent service for new and current patients, including scheduling appointments, answering questions over phone, and providing information as requested.- Assisting with filing of both paper and electronic medical records, including data entry.- Providing technical support for computer systems and software.- Communicating effectively with patients, helping them have clear a understanding of expectations.

- Created opportunities for media placements with large, high-profile publications like The Wall Street Journal, The New York Times, NPR, and The Washington Post.- Fostered working relationships with over 20 clients and 40 media contacts.- Acquired an intuitive understanding of news cycles and best practices for pitching to publications.- Managed workflow independently, regularly meeting and often exceeding monthly goals.- Addressed and resolved concerns clients experienced with media representation.- Developed personas used for strategic targeted marketing efforts.- Crafted and coordinated social media posts and content calendars using Sprout Social.

- Assisted various teams ranging from Creative to Paid Search to Social Media and Digital PR with workflow related tasks- Obtained firsthand experience with the operations of each team and how their efforts contribute towards enrollment marketing goals

- Used Adobe software to create both print and digital promotional material for a variety of events- Worked directly with both Youth Sports and Membership directors on long term marketing project

-Assisted with SEO/SEM of multiple clients-Assisted managing multiple social media campaigns on AdWords, Facebook, and Instagram-Gained familiarity with many digital marketing platforms-Personally mentored on SEO/SEM strategy, with emphasis on keyword research and link building.