Mickey Killman Email & Phone Number

Arizona, United States

• Fortigate Firewall configuration• Azure Active Directory• Intune application deploymentTroubleshooting, repair, and configuration for switches, routers, ASA’s, servers, workstations,printers and UPS’s• Terminal server and client buildingLinux server backup management and upgrades across 300 locations• Citrix XenApp certified• Scheduled dispatches for onsite technical resources

Phoenix, Arizona Area

• Escalation point for IT technicians and support requests• Point of Contact for vendors, Honeywell managers, project coordinators, and network & security teams for all IT related projects and upgrades at four Honeywell sites• Provided planning and coordination, including site access and safety compliance, with vendors for onsite cabling installations, server upgrades and maintenance, and WAN/LAN upgrades• Assigned IT requests/tickets to team• Provided leadership, guidance, and… Show more • Escalation point for IT technicians and support requests• Point of Contact for vendors, Honeywell managers, project coordinators, and network & security teams for all IT related projects and upgrades at four Honeywell sites• Provided planning and coordination, including site access and safety compliance, with vendors for onsite cabling installations, server upgrades and maintenance, and WAN/LAN upgrades• Assigned IT requests/tickets to team• Provided leadership, guidance, and training for team members• Disaster recovery site lead responsible for documentation reviews and updates, perform exercises based on scenarios where IT infrastructure has been impacted, report post exercise weaknesses and remediation actions Show less

Phoenix, Arizona Area

• Led team on working with Server/Application owners to ensure compliance of security standards• Worked with vendors to ensure server upgrades, patches, and maintenance were performed to standards• Ran compliance reports and assigned remediation tasks to team• Created and maintained technical documentation and guidelines• Attended meetings with Honeywell management to report findings and actions taken• Performed monthly and quarterly connect sessions for team members and… Show more • Led team on working with Server/Application owners to ensure compliance of security standards• Worked with vendors to ensure server upgrades, patches, and maintenance were performed to standards• Ran compliance reports and assigned remediation tasks to team• Created and maintained technical documentation and guidelines• Attended meetings with Honeywell management to report findings and actions taken• Performed monthly and quarterly connect sessions for team members and conducted yearly reviews Show less

Springfield, Illinois Area

• Troubleshooting, repair, and configuration for switches, routers, ASA’s, servers, workstations, printers and UPS’s• Terminal server and client building• Linux server backup management and upgrades across 300 locations• Citrix XenApp certified• Scheduled dispatches for onsite technical resources

Springfield, Illinois Area

• Hardware installation, configuration, troubleshooting, repair, and replacement (including mass refreshes) for private and government entities• RMA and warranty repair and replacement laptops, desktops, printers and monitors for Dell, HP and LG • PC and server imaging for Windows OS and Linux • Warehouse organization and inventory management• Salesforce/Remedy ticketing and CI database use according to ITIL best practices• Adhered to HIPAA standards with regular entry… Show more • Hardware installation, configuration, troubleshooting, repair, and replacement (including mass refreshes) for private and government entities• RMA and warranty repair and replacement laptops, desktops, printers and monitors for Dell, HP and LG • PC and server imaging for Windows OS and Linux • Warehouse organization and inventory management• Salesforce/Remedy ticketing and CI database use according to ITIL best practices• Adhered to HIPAA standards with regular entry into health departments and private clinics Show less