Mick Shaffer Email & Phone Number

Saint Paul, Mn, Us

Saint Paul, Mn, Us

St. Paul, Minnesota, Us

Systematize A/P operations process improvements to regulate corporate financial obligations fulfillment— Principal functional evaluator for workflow structure of A/P operational processes— Researched, mapped, reviewed, analyzed payment data / workflow processes in practice for efficiency, improvement, focused on areas of breakdown/obstruction; identified obstacles to productivity, areas of non-compliance / financial risk; defined requirements, implemented mitigating alternative processes— Formulated client project strategies: Identified, outlined SOWs; composed, executed SLA contracts— Established policy standards for requisite A/P functions— Initiated, implemented strategies to standardize data operations workflow processes— Orchestrated, initiated documentation of workflow process SOPs to support GAAP, A/P best practices— Initiated, implemented, maintained regular, scalable transparency in A/P payment process reporting to key invested enterprise stakeholders / strategic decision makers, including KPI metrics dashboardRESOURCES— Systems: Enterprise Resource Planning (ERP), cloud integrated database software as a service (SAAS)Systems Applications & Products in Data Processing (SAP) – Ariba | S/4 HANAWorkday Enterprise Management cloud | VNDLY Vendor Management System (VMS)— Tools: Cloud Services: SharePoint— Software: Office 365: Teams, Excel (v/xlookup / pivot tables / power query), Word, PowerPoint, Outlook

Vancouver, British Columbia, Ca

FINANCE RESOURCE GROUPClients: Securian Financial, &pizza, Children’s Hospitals of MN, Best Buy, Takeda PharmaceuticalsFinance Operations | Accounting | A/P ManagementGovernance of Corporate Policies, Programs & Processes related to outgoing payment transactions— Primary A/P point of contact; Fostered, nurtured, maintained collaborative working relationships with suppliers, enterprise, leadership, A/P team to expedite efficiency of payment processing— Designed, implemented tools, processes, systems to carry out A/P functions; Presided over A/P functions— Engineered, employed, monitored KPI metrics to track measurable SMART operations goals — Supervised A/P teams of 4 - 10: directed / delegated all A/P processes tasks — Reviewed, assessed daily metrics reports to ensure goals remain on-track; adjusted workflow assignments accordingly, driving towards SLA deliverables improvements— Resolved all outstanding financial obligations; Maintained ongoing steady payment processing; Managed payment of all accounts within contract terms; maintained accountability with creditors— Reduced escalations of concerns, minimized emergency incidents through effective payment processing— Hosted, facilitated weekly operational progress update summits for multiple executive reviewersRESOURCES— Systems: Yardi MRO suite: Marketplace | Procure to Pay | Vendor Café | Voyager

Vancouver, British Columbia, Ca

BUSINESS OPERATIONS SERVICESClients: Andersen Windows, Apogee Enterprises, TDI CommerceCOUPA SYSADMIN / Data Systems AnalystSystem Maintenance for Enterprise Procure-to-Pay / Source-to-Pay Business Spend Management tool— Business process engineering, Coupa ERP/P2P system configuration, database content management, operational performance management, data analytics/auditing/reporting, etc.— Managed Coupa system configurations, validation/regression testing, user content groups, cost centers, lines of approval, functional/utilities/commodities approval chains, submission blockers, etc.— Designed, implemented Boomi API Integration automated process workflow for ERP / Legacy exchanges— Reviewed, resolved system integration errors: requisitions, orders, invoices, payments, values, etc.— Engineered, implemented system process improvements: terminated user review workflows, inactivations; user role review audit, SOD (Segregation of Duties) matrix; API transactions process flow, etc.— User Provisioning: accounts setup/updates, access status review, inactivations, delegations, reassignments; Supplier Enablement: Supplier portal account access setup / troubleshooting, etc. — Coupa system User Support: Custom report design / building / training; Fiscal Year-End reporting; Resolved system functionality inquiries as enterprise product owner/SME; collaborated with scrum leaders— Routine system maintenance: bounce backs, punchout errors, CXML failures, connection issues, etc.RESOURCES— Systems: Coupa (Business Spend Management): Procure to Pay (P2P) / Source to Pay— Applications: Electronic Data Interchange (EDI)— Tools: API Management (middleware): Boomi | Cloud Services: Asana (Project Manager), EgnyteEnterprise Service Management (Ticketing system): Cherwell / Ivanti / ServiceNow

Vancouver, British Columbia, Ca

BUSINESS OPERATIONS SERVICESClients: 3M, Land O’ Lakes, ToroFINANCE BUSINESS ANALYST Collaborate to structure, plan, coordinate Operational Change Management for Enterprise clients— Reviewed, researched related instructions, requests, regulations, to distill, define, validate end projects: Rollout of database-driven web portal systems implementations/integrations/data migrations— Business liaison between development teams/client stakeholders to elicit, collect, analyze, research, clarify, validate, synthesize, communicate operations process change project requirements— Collaborated with distributors to design, improve data quality workflows: collection, auditing, etc.— Designed, implemented operational process tracking reports to review / assess trading partner provided data issues; Cross-referenced, audited reconditioned vendor supplied EDI data, corrected integration failures; devised, executed corrective workflow solutions by error category type— Resolved EDI-ERP system finance-related data inaccuracies to correct transaction obstructions— Maintained channel partner data files rebate claim metrics for chargeback analysis; coordinated with vendors to meet chargeback processing turnaround timelines— Generated EDI/VMI data reports to review, assess automated flow issues; Coordinated with Business Services to streamline troubleshooting chargeback/credits/rebills workflow errors, automated data— Implemented strategies to standardize data operations processes for efficient access to e-file retrieval RESOURCES— Systems: Dynamics 365 (D365), Epicor (P2), JD Edwards Enterprise One (E1)— Applications: Business Process Management (BPM)Enterprise Performance Management System (EPM)Field Management Services (FMS), Supply Chain Management (SCM)Vendor Information Management (VIM), Vendor Managed Inventory (VMI)— Tools: Procurement: Distribution One (D1)

Education record

Education record