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Mike Comer is a VP, Radio Intelligence at Beakon. He possess expertise in troubleshooting, active directory, technical support, os x, help desk support and 44 more skills.
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Vp, Radio IntelligenceBeakonCastro Valley, Ca, Us
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Principal Product ManagerEverbridge Oct 2021 - PresentBoston, Massachusetts, Us• Product Management for Mobile & Desktop Apps and the underlying Mobile Platform• Additionally, for Public Safety Critical Event Management solutions and key products such as Nixle, Community Engagement, and integrations with FEMA IPAWS & Google Public Alerts (including PSPS)• Effectively develop, communicate, and present the product vision, strategy, roadmap, and releases to customers, stakeholders, leadership (including C-level), and functional teams• Define and prioritize product features, structure requirements, manage sprint execution, formulate release strategy, and facilitate cross-functional alignment between Customer(s), UX/Design, Engineering, Operations, and all key stakeholders• Responsible for developing Go-To-Market strategy and plans, and overseeing execution against OKRs• Perform business analysis and create business cases based on data and market analysis• Serve as Technical Product Owner for up to 5 products & DevOps scrum teams at a time, maintaining customer focus in all things, ensuring on-time product delivery, and overseeing any major incidents• Company-wide awards: Top Performer Award for 2021 (annual), All Star Award Q3 2020 (quarterly) -
Senior Product ManagerEverbridge Nov 2019 - Oct 2021Boston, Massachusetts, UsNixle, Community Engagement, Member Portal, Secure Chat
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Business Solution Manager (Product Manager)Genentech May 2013 - Nov 2019South San Francisco, California, Us• Responsible for Enterprise Collaboration / Document Management Tools and associated compliance, including Microsoft SharePoint, Office 365, Google Drive, OpenText, custom in-house products • Developed and executed solution vision and strategy for a large, multi-national organization with 140k employees at dozens of sites worldwide, generating 50k document files per business day, with multiple different technical, compliance, local regulatory, and retention requirement personas• Functioned as Product Manager & Business Analyst for custom products via Waterfall and Agile• Cross-functional Delivery Service Manager of 70-person globally dispersed engineering / operations / support organization sitting in 6 different countries; responsible for $8MM budget overall• Frequent extended international travel as a member of the Global Enterprise Collaboration team reporting to headquarters in Basel, Switzerland, with key stakeholders on all continents -
Assistant Systems SpecialistGenentech May 2010 - May 2013South San Francisco, California, Us• Support for 18k local users (including 10k Mac users, Scientific Research and Development users & systems, Manufacturing / Validated systems, Legal users, and Remote Commercial Field Sales staff)• Assigned to Problem Management, Third Level Desktop Support, and Software Packaging• Subject matter expert for: Microsoft SharePoint, Mac/Apple, Google Apps, AD, Group Policies, JAMF Casper Mac Management, Sales Force Dot Com, OpenText LiveLink, SAP, Juniper VPN, CrashPlan, SCCM, Mobile Iron, Adobe• Responsible for work force management, coordinated hiring events, and instructed new hire training
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Tier 2 Isp Support (At&T)Ameritraining, Inc. Nov 2009 - May 2010• Second-level technical support for at&t Internet Services• Supported a mix of first-level field technicians and customers• Assigned to a specialized team to perform management escalations• Provided assistance with out-of-the-box technical problems as well as advanced support for: DSL, dial-up, wireless Internet, IP addressing, router configuration, remote telephone-line/data-circuit testing, ISP router and CPE/Modem configuration, and other usability support
Mike Comer Skills
Mike Comer Education Details
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University Of PhoenixBusiness -
Chabot CollegeBusiness Management
Frequently Asked Questions about Mike Comer
What company does Mike Comer work for?
Mike Comer works for Beakon
What is Mike Comer's role at the current company?
Mike Comer's current role is VP, Radio Intelligence.
What is Mike Comer's email address?
Mike Comer's email address is mi****@****u12.com
What is Mike Comer's direct phone number?
Mike Comer's direct phone number is +151037*****
What schools did Mike Comer attend?
Mike Comer attended University Of Phoenix, Chabot College.
What skills is Mike Comer known for?
Mike Comer has skills like Troubleshooting, Active Directory, Technical Support, Os X, Help Desk Support, Software Documentation, Windows 7, Google Apps, Hardware, Operating Systems, Blackberry, System Deployment.
Who are Mike Comer's colleagues?
Mike Comer's colleagues are Victor Tran, Chantelle Hilleard, Elisheba Kristienne Opena-Daily, David M., Brian Dinnigan, Kyle Vargas, Natalie K. O'dell.
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