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Michael D'Alessandro Email & Phone Number
Guest Services and Artist Services
at
Wilson Center at Cape Fear Community College
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Guest Services and Artist Services
Location
Greater Wilmington Area, United States, United States
Company size
Who is Michael D'Alessandro? Overview
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Quick answer
Michael D'Alessandro is listed as Guest Services and Artist Services at Wilson Center at Cape Fear Community College, a company with 29 employees, based in Greater Wilmington Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Michael D'Alessandro.
Michael D'Alessandro previously worked as Guest Services Specialist at Wilson Center At Cape Fear Community College and Bartender/Caterer at Milner'S Cafe. Michael D'Alessandro holds Computer Technology/Computer Systems Technology from Cape Fear Community College.
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Email format at Wilson Center at Cape Fear Community College
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Wilson Center at Cape Fear Community College
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Profile bio
About Michael D'Alessandro
Strategic Product Analyst with proven strengths in software development, customer service and communication to drive continuous improvements. As an experienced Analyst that is well versed within and across the technology industry, my passion is delivering high quality products for both internal and external stakeholders.In June 2023 I took a sabbatical from the software industry to pursue other interests, and am currently working in the retail and food & beverage industry.As of September 2024 I am looking to get back into the software industry and continue to utilize my talents in this ever evolving field.
Current workplace
Michael D'Alessandro's current company
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Wilson Center At Cape Fear Community College
9 roles
Michael D'Alessandro work experience
A career timeline built from the work history available for this profile.
Guest Services Specialist
Current
Apr 2024 - Present
Bartender/Caterer
Current
Milner'S Cafe
May 2021 - Present
Front End Associate
May 2024 - Oct 2024
Product Analyst
*remote via Wilmington, NCManaged creation and refinement of user stories via AHA and Jira for future sprints, focusing on sustaining the Matter Management product. Partnered with Development and Quality Assurance to gather work for upcoming sprints. Collaborated with internal stakeholders to enhance and fine-tune the components of the Matter Management.
Nov 2022 - Jun 2023
Product Analyst
*remote via Wilmington, NCServed as Scrum Master for the Behavioral Health and IDD Provider product, adhering to Agile Development processes. Coordinated weekly Sprint Planning, User Story Grooming, Roadmap Prioritization and Retrospective meetings. Formulated and maintained technical documentation for internal use. Conducted weekly cross-functional team.
Oct 2019 - Nov 2022
Learning Consultant
Developed trainings of the Behavioral Health and IDD Provider product to new customers via web-based sessions. Designed and uploaded custom XML documentation to customer’s specifications prior to go live date. Organized on-site training for new customers while overseeing new customer implementations. Facilitated release webinars to demonstrate new software.
Sep 2016 - Oct 2019
Customer Care Specialist
Administered support for external users with usability and troubleshooting through the Salesforce tracking system. Monitored resolving issues through email and phone communication. Provided guidance on AlphaMCS and AlphaFlex product usage in a clear and concise manner.
Aug 2014 - Sep 2016
Technical Support Representative
Identified customer issues and resolved inquiries.Analyzed technical issues relating to products and services. Served as an expert supporting complex technical issues.
Sep 2005 - Aug 2014
3 education records
Michael D'Alessandro education
Computer Technology/Computer Systems Technology
Computer Technology/Computer Systems Technology
Associate'S Degree, Hotel, Motel, And Restaurant Management
FAQ
Frequently asked questions about Michael D'Alessandro
Quick answers generated from the profile data available on this page.
What company does Michael D'Alessandro work for?
Michael D'Alessandro works for Wilson Center at Cape Fear Community College.
What is Michael D'Alessandro's role at Wilson Center at Cape Fear Community College?
Michael D'Alessandro is listed as Guest Services and Artist Services at Wilson Center at Cape Fear Community College.
Where is Michael D'Alessandro based?
Michael D'Alessandro is based in Greater Wilmington Area, United States, United States while working with Wilson Center at Cape Fear Community College.
What companies has Michael D'Alessandro worked for?
Michael D'Alessandro has worked for Wilson Center At Cape Fear Community College, Milner'S Cafe, Total Wine & More, Onit, and Wellsky.
How can I contact Michael D'Alessandro?
You can use AeroLeads to view verified contact signals for Michael D'Alessandro at Wilson Center at Cape Fear Community College, including work email, phone, and LinkedIn data when available.
What schools did Michael D'Alessandro attend?
Michael D'Alessandro holds Computer Technology/Computer Systems Technology from Cape Fear Community College.
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