Mridula Chawla Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Leading transformation initiatives in bringing together two business divisions, fostering collaboration across multiple functional streams and driving a unified strategic vision to enhance operational efficiency and improve customer experience.

Melbourne, Victoria, Australia

• Created and executed the Modern Slavery Program for Asahi Beverages including the governance framework, policies, and procedures required to support it such as the Supplier Code of Conduct, supplier onboarding process.
• Acted as the procurement governance lead and function champion for Risk, Internal Audit, and JSOX compliance
• Assisted in leading the Environment Think Tanks, a group of approximately 100 volunteers from across the business working together to achieve our Environment Sustainability goals

Melbourne, Victoria, Australia

• Wrote and executed the technology sourcing and category management strategy to drive procurement initiatives, manage the technology vendor portfolio, and assist with delivering procurement related technology projects

Melbourne, Australia

• Conducted gap analyses to identify a prioritised list of key pain points to tackle through optimised processes / new technology, which was then translated to a 1- and 3-year strategic plan for our Corporate Functions.
• Acted as the primary partner between Technology and leadership teams of Corporate Functions to manage demand of a pipeline of technology projects for each function and deliver timely outcomes within scope and budget

Melbourne, Australia

• Managed demand and end-to-end delivery of projects enabled by technology, for Finance, People, Procurement, Legal, and Corporate Affairs functions.

Melbourne, Australia

• Created and managed a cross-functional team to ensure the successful launch of the company's first non-alcoholic beer in Australia, Carlton Zero
• Facilitated all actions to have all systems tested and ready for the launch of Carlton Zero in four main areas:1. Route to Market2. Order to Cash3. Demand Planning4. Field Execution and Merchandising

Melbourne, Australia

Bangkok Metropolitan Area, Thailand

• Observed and identified issues related to operations and suggested solutions with a plan of action
• Clarified expectations for employees by assigning job titles, job descriptions, and SOPs for their tasks
• Researched and led the transformation project in going paperless by implementing a cloud-based accounting management system, resulting in reduced human errors and increased agility

Thailand

• www.atlanticfoodscompany.com
• Increased the number of international clients from 10 across two continents to 21 across four continents in one year, and maintained relationships with new and existing clients (importers and distributors)
• Exhibited products to over 100 potential international clients per day, each with different buying behaviours and business styles at Anuga (Germany), Gulfood (U.A.E.), Thaifex (Thailand), Fine Foods (Australia), and.
• Assisted in developing new product concepts and brand stories
• Reviewed and advised on external company communications both on product packaging and brand websites
• Managed a support team of 6

United States / Thailand

• www.atlanticfoodscompany.com
• Exhibited at Food Trade Shows including Anuga (Germany), Gulfood (UAE), and Thaifex (Thailand)
• Prospected for potential new clients
• Maintained relationships with 50-60 potential new clients (importers and distributors) and existing clients
• Drafted and issued Pro Forma Invoices, Invoices, and Packing Lists as necessary
• Assisted in developing new product concepts

Greater Pittsburgh Area

• Designated SQF Practitioner: Successfully led the company through an SQF Level 3 Audit which allowed the company to sell products in Walmart, Target, and Costco
• Successfully led the company through 2 audits by NSF International
• Successfully led the company through 8 client audits
• Managed a team of 2 Quality Managers, 2 Quality Technologists, and 2 Quality Specialists
• Member of the Food Safety, Safety, CAPA, and HACCP Team
• Represented Bakery Barn, Inc. as a speaker at the Pittsburgh Conference for the Central Atlantic States Association of Food and Drug Officials

Greater Pittsburgh Area

• Successfully improved the recipe of 2 SKUs in terms of taste, texture, shelf life, ingredient choice, and consistency, thereby eliminating approximately 90% of customer complaints for those SKUs
• Developed and modified the HACCP Plan as the company continued to change and grow
• Member of the Food Safety and HACCP team

Greater Pittsburgh Area

• Led a team in carrying out the 7 steps of HACCP to develop the company’s HACCP plan
• Reduced overall giveaway by a maximum of 12% per unit for over 80 SKUs by revising instruction guides for the production of over 80 types of products
• Conducted daily internal audits in the production facility to ensure that 4 production line managers and over 40 line employees per shift were efficiently producing safe, high quality products
• Served as the secretary of the Food Safety Committee and the HACCP Team
• Proofread packaging materials for new products as well as for daily use
• Assisted in the revision and development of internal quality assurance documentation

State College, Pennsylvania Area

• Assisted with graduate student research in the field of food engineering
• Created and graded quizzes for undergraduate students studying introductory food engineering
• Encouraged and taught undergraduate students how to solve problems involving food engineering concepts

State College, Pennsylvania Area

• Provided customers with information about creamery products, and provided front-line customer service to over 50 customers per shift
• Scooped ice-cream, made milk shakes, and refilled food stocks within the creamery

Thailand

• Collaborated with the United Nations International Children's Emergency Fund (UNICEF) whose goal was to ensure international standards of iodized salt production and consumption in Thailand
• Entrusted with helping to translate official documents for the Prime Minister of Thailand
• Created an educational animated video on the importance of iodine consumption

State College, Pennsylvania Area

• Prepared samples for sensory tests conducted by the Sensory Evaluation Center
• Welcomed participants and explained testing procedures
• Cleaned and sanitized preparation and testing areas

Thailand

• Developed recipes for a dry vegan pancake mix and a dry vegan gelatin dessert mix
• Conducted sensory tests, performed cost-analyses and designed suitable packaging for each product

State College, Pennsylvania Area

• Formulated an energy drink with given specifications of 50 Calories per 50mL
• Obtained samples from suppliers to develop possible flavors for the energy drink

Master Of Business Administration - Mba

Activities and Societies: MBS Marketing Association Member

Bachelor Of Science (B.S.), Food Science

Activities and Societies: Sigma Alpha Professional Agricultural Sorority

International Baccalaureate Diploma (Ib)

Activities and Societies: Student Welfare Group - Founder and President (2006-2009), Red House - House Leader (2007-2008)