Michael Dickerson Email & Phone Number

Chapel Hill, NC, US

New York City, New York, US

Responsible for building a shared services organization to improve HR service delivery in a fast-growing global technology organization. Additional deliverables include global implementation of ServiceNow case management for HR; payroll readiness for employee tender offer including vendor management of Big Four tax firm to ensure accuracy in complex tax.

San Jose, CA, US

• Direct a global team accountable for delivering a suite of HR services to over 70,000 employees including Talent Acquisition, Global Mobility & Immigration, Learning Services, HR Support, as well as an Americas aligned.
• Direct accountability for $19+ million budget
• Global project management, process improvement and continuous improvement to scale operations, providing annual cost reductions of 5-10%
• Collaborate with functional partners to co-design strategy, policies, and more agile operating & service delivery models
• Manage strategic partnerships with outsourced managed service providers, driving improvements in service delivery and experience
• Enable Cisco’s people strategy by providing coordination services for over 90,000 interviews, maintain policy ownership and processing for background screening and offer letter processing for over 14,000 hires.

San Jose, CA, US

Responsible for leading a global HR Services organization accountable for delivering front line support to 70,000+ employees and managers. Responsibilities include organizational vision, mission, delivery strategy and execution plan, driving overall resourcing, infrastructure and process strategy for 72 employees in 5 regional centers (San Jose, RTP.

San Jose, CA, US

Manage a team responsible for coaching and consulting with all levels of sales management, employees and HR colleagues on all matters pertaining to Employee Relations(ER) including performance management and corrective action, workplace accommodations, and escalations. Responsibilities include team leadership, employee coaching, resource alignment and.

San Jose, CA, US

Compensation project lead for Oracle HRMS and Workscape's Compensation Planner implementation. Responsible for the design and configuration of foundational set-ups to support compensation programs within Oracle and Workscape Compensation Workbench. Managed complex partnership with KBACE consultants, Champion program leadership and track leads, IT analysts.

San Jose, CA, US

Led a team focused on the redesign of global compensation processes in order to implement a single application designed to assist Cisco managers in the planning, modeling, execution, and communication of rewards programs. Reward elements include salary adjustments, promotions, stock options, annual incentives/bonus programs, spot cash and non-cash awards.

San Jose, CA, US

Led geographically dispersed team responsible for university and intern recruitment and hiring programs and policies. Responsibilities included providing strategic guidance to global university relations counterparts, partnering with line organizations to increase diversity representation, leading the organization's transition from a regionally based.

San Jose, CA, US

Established university recruiting strategy for Cisco's Canadian and east region offices. Managed a team of 6 which included University Relations Program Managers and University Recruiters.

San Jose, CA, US

Responsible for developing Cisco's recruitment strategy at targeted schools in the Southeast Region.

Armonk, New York, NY, US

Served as team lead for 10 University Relations representatives. Provided advice and council on projects, campus activities and campus recruiting processes. Established and fostered relationships with career services, faculty, and student organizations at Purdue University resulting in 72 hires

Armonk, New York, NY, US

Consulted with clients on process redesign, defining requirements and developing future state workflows for use in a technology based HR operations delivery environment. Developed data gathering screens for Case Management system.

Armonk, New York, NY, US

Assisted in the development and implementation of IBM's Campus Relationship recruiting model. Initiated, built, and maintained partnerships with Career Services Staffs at 30 IBM supported universities and more than 75 IBM Campus Relationship Managers (CRMs). Ensured IBM had a consistent positive image on campus, coordinated coverage of key events, and.

Armonk, New York, NY, US

Assisted management teams in identifying skill requirements, building job requisitions, and preparing newspaper advertisements. Coordinated and participated in job fairs. Used Resumix to identify and screen qualified candidates for management review. Identified skill and experience levels to assist in the determination of salary offers. Administered weekly.

Armonk, New York, NY, US

Administered pre-employment aptitude tests. Coordinated scheduling for campus recruiting events. Administered weekly orientation programs. Contacted, scheduled and hosted college recruits. Conducted occasional campus interviewing and other senior recruiting duties when needed.

Bs, Business Administration

Certification, Hr Management