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Milton Acevedo is listed as Cybersecurity Expert | Results-Driven Leader | Architecting Robust and Efficient Solutions for Cybersecurity Projects at Kaspersky, a company with 3346 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a work email signal at intuit.com and a matched LinkedIn profile for Milton Acevedo.
Milton Acevedo previously worked as Group Manager at Kaspersky and Service Engineer at Kaspersky. Milton Acevedo holds Bachelor'S Degree, Management Information Systems, General from Anhembi Morumbi - Information Systems.
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AeroLeads found 1 current-domain work email signal for Milton Acevedo. Compare company email patterns before reaching out.
As a cybersecurity professional with over 15 years of experience working for renowned global brands such as Accor, Microsoft, Monsanto, Intuit, and Kaspersky, I possess a wealth of expertise in ensuring the security and resilience of digital ecosystems.With a strong foundation in service design, troubleshooting, and management, I excel at comprehending, analyzing, and transforming intricate challenges into secure, optimized, and well-structured solutions. Throughout my career, I have consistently demonstrated my ability to navigate complex environments, effectively aligning cybersecurity strategies with organizational objectives.Educationally, I hold an Associate's Degree in Hospitality Administration from HOTEC, a Bachelor's Degree in Information Systems, and an MBA in Business Management from Anhembi Morumbi University. These qualifications have equipped me with a holistic understanding of business operations, enabling me to bridge the gap between technical intricacies and strategic decision-making.In addition to my academic background, I have earned several noteworthy certifications from esteemed institutions, including CompTIA Security+, Linux+, Network+, CySA+ and Cloud+. These certifications, alongside my proficiency in deployment, configuration, consultancy, upgrades, and migrations of cybersecurity solutions, have empowered me to effectively lead teams and drive successful initiatives.As a manager, I am adept at inspiring and mentoring cross-functional teams, fostering collaboration, and ensuring the highest standards of performance and professional growth. My ability to communicate fluently in Portuguese, Spanish, and English facilitates seamless collaboration with diverse stakeholders, both domestically and internationally.In summary, I am a results-driven cybersecurity professional with extensive managerial experience, a solid educational foundation, and a proven track record of delivering robust and scalable cybersecurity solutions.
Listed skills include Customer Service, Microsoft Technologies, Management, Microsoft Excel, and 28 others.
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São Paulo, Brazil
- People's Choice Award winner Y2021 for outstanding performance and recognition- Achieved an impressive 45% Compound Annual Growth Rate (CAGR) in revenue from 2019 to 2023, highlighting the exceptional performance and strategic impact of our Professional Services team.- Directed service tasks, monitored project progress, and managed service team members.
Sao Paulo, Brazil
- Developed and optimized the workflow for the professional service department, ensuring efficient and streamlined operations.- Oversaw the management of the professional service department, providing guidance and defining activities for the team as needed.- Created over 15 service templates (SOW) to support sales stakeholders in effectively promoting and.
São Paulo, São Paulo
-Responded to customer cases via Remedy and provided helpful assistance over the phone, ensuring customer satisfaction.-Troubleshot tier-1 and tier-2 issues related to Kaspersky enterprise products.-Delivered remote and on-site assistance for deploying and troubleshooting various Kaspersky security solutions, including Kaspersky Security Center and.
São Paulo E Região, Brasil
- Provided friendly and effective assistance to customers through phone calls and email communication.- Troubleshot tier-1 and tier-2 issues in QuickBooks and QuickBooks ZeroPaper, ensuring timely resolution and customer satisfaction.- Led the management and deployment of a project to revamp the QuickBooks ZeroPaper Help web page, enhancing customers'.
São Paulo E Região, Brasil
- Developed instructional newsletters for better use of hardware and software, thus contributing to increase company's employees performance.- Managed a printer outsourcing project where approximately 157 printers were installed in 13 places of Monsanto in Brazil.-Scheduled and conduct meetings with IT equipment and services providers in order to discuss.
São Paulo E Região, Brasil
- Answered the phone to assist customers in a friendly and helpful manner;- Responded and diagnosed first level basic issues;- Provided help desk support for customers experiencing problems with software and hardware;- Created and routed tickets to the appropriate queue;- Monitored tickets in order to meet SLA.- Documented and reported escalating issues.
São Paulo E Região, Brasil
- Received guests on arrival with a friendly manner;- Checked if the cashier is accurate to start the shift;- Posted all transactions to keep all bills updated;- Efficiently dealt with check-in and check-out of guests;- Checked and controlled revenue lost and operational mistakes through management reports;- Checked if chargeback justifications can be.
Other employees you can reach at kaspersky.com. View company contacts for 3346 employees →
Thomas Hodson
Colleague at Kaspersky
Greater London, England, United Kingdom, United Kingdom
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KN
Kuhan Nair
Colleague at Kaspersky
Singapore, Singapore
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AP
Andrey Pyarin
Colleague at Kaspersky
Moscow, Moscow City, Russia, Russian Federation
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JA
Jennifer Ardila Otalora
Colleague at Kaspersky
Antioquia, Colombia, Colombia
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DS
Dmitry Sokolov
Colleague at Kaspersky
Moscow, Moscow City, Russia, Russian Federation
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VB
Vyacheslav Belyaev
Colleague at Kaspersky
Moscow, Moscow City, Russia, Russian Federation
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AE
Anna Eremina
Colleague at Kaspersky
Krasnogorsk, Moscow, Russia, Russian Federation
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SF
Sergey Filimonov
Colleague at Kaspersky
Moscow, Russia, Russian Federation
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KK
Kirill Kolyvanov
Colleague at Kaspersky
Moscow, Moscow City, Russia, Russian Federation
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VA
Vladislav Aleynikov
Colleague at Kaspersky
Moscow, Moscow City, Russia, Russian Federation
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Quick answers generated from the profile data available on this page.
Milton Acevedo works for Kaspersky.
Milton Acevedo is listed as Cybersecurity Expert | Results-Driven Leader | Architecting Robust and Efficient Solutions for Cybersecurity Projects at Kaspersky.
AeroLeads has found 1 work email signal at @intuit.com for Milton Acevedo at Kaspersky.
Milton Acevedo is based in São Paulo, São Paulo, Brazil while working with Kaspersky.
Milton Acevedo has worked for Kaspersky, Intuit, Monsanto Company, Microsoft - Sitel / Teleperformance, and Accor Hotels.
Milton Acevedo's colleagues at Kaspersky include Thomas Hodson, Kuhan Nair, Andrey Pyarin, Jennifer Ardila Otalora, and Dmitry Sokolov.
You can use AeroLeads to view verified contact signals for Milton Acevedo at Kaspersky, including work email, phone, and LinkedIn data when available.
Milton Acevedo holds Bachelor'S Degree, Management Information Systems, General from Anhembi Morumbi - Information Systems.
Milton Acevedo is listed with skills including Customer Service, Microsoft Technologies, Management, Microsoft Excel, Spanish, Information Systems, Itil, and Customer Experience.
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