• Diagnosed and resolved issues with agents’ software to ensure successful deployment of update acrossworkstations and servers. Maintained precise records of workstations and PCs not aligned with the currentendpoints management system.• Implemented applications and process whitelisting for the engineering team using Bitdefender, leveraging filepath specification to enhance security.• Acquired experience with Department of Defense (DoD) compliance frameworks, including NIST 800-171,Cybersecurity Maturity Model Certification (CMMC), got exposure to using STIGs, SCAPs and POAMs for securityconfiguration and vulnerability Management.

• Communicate with managers through Jira Service Management and Teams to set up computers and AV equipment used on campus to keep an updated database on the status of all classroom equipment.• Assess and troubleshoot computer problems brought by faculty and university staff to allow smooth learning experiences without interruptions.• Maintain computers and classroom equipment across ~600 rooms on campus through regular hardware and software checks to prevent issues during educational activities.

• Completed a comprehensive four-week cybersecurity training, focusing on recognizing and analyzing cybersecurity threats, understanding attack surfaces and lifecycles, and interpreting security logs through hands-on labs and scenarios.• Gained practical experience in security architecture, including authentication, network and endpoint security, and correlated security measures, by participating in interactive activities and utilizing GreyMatter for investigative purposes.• Developed skills in identifying and responding to cyber attacks by exploring attack vectors related to endpoints, authentication, application protocols, and phishing, leveraging GreyMatter for artifact investigation.

• Utilized Active Directory to efficiently revoke access permissions from over 100 users who were terminated, minimizing potential security risk and ensuring compliance with data protection regulations• Conducted regular reviews of information security policies and procedures, identifying areas for improvement and updating documentation, leading to a successful audit with zero findings• Implemented enhanced user access controls and identity access management processes, ensuring appropriate access rights to sensitive data and systems, resulting in a 30% reduction in security incidents