Miguel Deleon Email & Phone Number

Atlanta, Ga

Support Engineering and Provisioning managers by providing detailed audit reports for individual markets and at national level to identify opportunities to achieve cost savings. Provide accurate inventory database reports identifying discrepancies between what is provisioned in the equipment versus what is documented in inventory database. Expertly communicate with all levels of leadership and external resources. Provide excellent support to all project stakeholders to facilitate the project objectives. Monitor and track all activities related to Capacity Management and Network Design. Establish project schedules for each market and maintain tracking and reporting of milestones. Host calls to track progress of projects and to identify and resolve issues. Utilize project management tools and Microsoft Excel to analyze data using formulas such as VLookup. Proficient with pivot tables to summarize and evaluate data. Proficient with Microsoft Office applications Word, PowerPoint, Excel, and Outlook.

Atlanta, Ga

Served as Project Coordinator supporting C&E Hub Network Planners. Coordinated scoping requirements with Equipment Engineers. Created and issued Engineer documents and related support documentation. Determined capacity requirements for C-RAN nodes and associated Hubs. Updated project trackers and reports. Monitored and reviewed vendor reports to identify errors and issues requiring corrections and coordinated with responsible parties to resolve issues. Made updates to PACE project management tool. Participated on project status calls. Provided progress updates, facilitated identification of roadblocks, documented any issues, and the resolution. Have also supported vendor technicians during equipment migrations and activations.

Buford, Ga

Served as a Project Manager in the FSM4 PMO War Room. Provided migration support to cross functional teams of vendors and internal organization departments. Documented status of cell sites scheduled for migration and tracked pending issues preventing migration of cell sites. Provided technical support to migration technicians during alarm testing to resolve issues or opened a trouble tickets for local market operations to dispatch to the site to repair and complete alarm testing with focus on resolving during the migration in order to minimize revisits and downtime. Provided support to operations, capacity engineering, and market project managers in order to successfully plan capacity network migration activities at cell sites. Completed special projects and reports as directed by project management.

Tucker, Ga

Responsible for supporting customer facing field technician staff and business customers. Ensuring successful implementation of new installs and trouble resolutions. Assists with special projects and MOPs as needed. Prime role for analyzing scheduled trouble tickets before their truck roll date to try and prevent the need for an onsite technician. Provide direct and indirect support to facilitate efficient and successful processes to improve quality service for both internal and external customers. Monitor current demand requirements and ensure accurate daily reporting of all scheduled activities requirements.

Atlanta, Ga

Responsible for capacity management and Granite circuit design engineering as a member of the CAT team - Centralized Assignment Team. Provided SONET, DWDM, and IP network engineering designs to support deployment of LTE/UMTS/GSM/Ethernet to cell sites. Conducted equipment and design audits to maintain integrity of network designs. Developed processes to drive continuous improvement in production and quality of Granite design provisioning. Served as Layer 1 - Capacity Engineer during AT&T FTTB project designing and updating TIRKs inventory. Performed network Granite Inventory database reconciliation project to support cost savings in Ntelos cellular network and supported DACs equipment swap out. Selected to special projects for reducing rejections due to defects in quality during integration of cellular sites. Proven ability to identify and estimate project activity requirements. Skilled risk analysis and process development to remove or mitigate impact on projects. Expertly communicate with all levels of leadership and external resources. Provide excellent support to all project stakeholders to facilitate the project objectives. Monitor and track all activities related to Capacity Management and Network Design. Selected as performer of the Quarter for 3rd quarter of 2012. Earned the Project Management Professional (PMP) certification in 2014.

• Worked as Design Engineer providing MSN data-fill for UMTS cell site integrations.• Provided engineering MSN data-fill in support of cell site integrations and augments • Supported Node B rehomes, MSN rebalances, and RNC rehome projects.• Worked in cooperation with many cross-functional teams to resolve technical requirements.• Experienced in using TIRKS, Granite, OSS, Trifecta, Tellabs MetroWatch and Alcatel 7670.• Performed design integrity and transport readiness audits prior to submitting sites for IUB augments.

Fulfilled duties of Telecommunications Coordinator/Lead Technician on Baltimore/Washington DC project. Duties included coordination of T1 ordering, provisioning, test/ acceptance, and support of vendors during the integration process. Tracked circuit information for input into client database. My duties included analysis of personnel and equipment needs specific to each project. Served as the liaison between Bechtel Telecommunications and Client Project Managers to ensure compliance with customer specifications. Maintained communication with the client, market leads, project coordinators and contracting managers. Enforced all project safety standards. Conducted facility reviews for project managers. Reviewed records management of project specific invoices, spreadsheets, daily reports and circuit completions records.

Served as a transport technician in an OMC environment. Responsible for provisioning and testing of new DS1, DS3, and above circuits. Duties also included supporting the Vendor during the integration of Cell Sites to resolve any issues that may arise. Served as a Telecommunications Coordinator for the AWS 3G Project-Atlanta Market. Responsibilities included ordering new DS1 circuits, coordinating with the Local Exchange Carrier, Outside Plant Engineers to establish entrance facilities to support new service, directing sub-contractor work, and test/acceptance of DS1 circuits once they have been delivered by the Local Exchange Carrier.