Miguel Misa Email & Phone Number

Philippines

Monitored and guided conversations in Telegram/Discord towards learning and positivity.Upheld community guidelines and provided online support to members when needed.Contributed to a knowledge base of project-related questions and provided official responses to complaints, queries, or criticisms.Advocated for the community, effectively communicating community feedback and needs to internal project teams.Crafted and managed the project's narrative and personality… Show more Monitored and guided conversations in Telegram/Discord towards learning and positivity.Upheld community guidelines and provided online support to members when needed.Contributed to a knowledge base of project-related questions and provided official responses to complaints, queries, or criticisms.Advocated for the community, effectively communicating community feedback and needs to internal project teams.Crafted and managed the project's narrative and personality through content planning, writing, and editing.Supported online communities to maintain engagement and momentum from in-person events. Show less

Australia

Led and managed a team of 6 members in the Philippines, effectively delegating tasks.Established KPIs, tracked campaign performance, and made data-driven adjustments for optimal results.Created and updated cold-calling scripts to maximize communication effectiveness.Managed automated email campaigns on Sales Navigator to engage prospects and nurture leads.Provided regular activity reports to the Operations Manager, ensuring transparency and… Show more Led and managed a team of 6 members in the Philippines, effectively delegating tasks.Established KPIs, tracked campaign performance, and made data-driven adjustments for optimal results.Created and updated cold-calling scripts to maximize communication effectiveness.Managed automated email campaigns on Sales Navigator to engage prospects and nurture leads.Provided regular activity reports to the Operations Manager, ensuring transparency and accountability.Proactively addressed customer complaints on social media and provided timely assistance.Responded promptly and accurately to customer queries via email or chat, delivering exceptional service. Show less

Generated new leads through cold calls, email solicitations, and social media outreach while staying attuned to potential prospects.Identified leads to establish a robust pipeline of qualified prospects.Developed and maintained a comprehensive prospect database.Engaged in relevant list-building activities to bolster sales and marketing efforts.Performed additional duties as assigned by the company.

Manila, National Capital Region, Philippines

Gathered relevant information and identified high-quality business opportunities using diverse strategies.Engaged prospects through cold calling to US businesses in various industries, extracting key details about their business.Conducted extensive research on companies and stakeholders in the US market, collecting essential information for the sales team, including decision makers, competitors, and cross-checked data.Ensured accuracy by inputting gathered information… Show more Gathered relevant information and identified high-quality business opportunities using diverse strategies.Engaged prospects through cold calling to US businesses in various industries, extracting key details about their business.Conducted extensive research on companies and stakeholders in the US market, collecting essential information for the sales team, including decision makers, competitors, and cross-checked data.Ensured accuracy by inputting gathered information into the CRM platform and maintained a well-organized and precise sales database.Developed and managed a consistent pipeline of information qualified leads (IQL) per industry to effectively align with the company's objectives. Show less

Makati

Pre/Post Sales Technical Engineer of Tintri, Polycom, Jabra, Addasound, Lenovo, and Panasonic.Successfully positioned Tintri Storage Solutions in targeted markets.Held responsibility for positioning Polycom Video Collaboration/Unified Communications business in the Philippines.Effectively positioned Jabra and Addasound Unified Communications business in the Philippines.Proactively assessed customer requirements and recommended technical solutions that optimized… Show more Pre/Post Sales Technical Engineer of Tintri, Polycom, Jabra, Addasound, Lenovo, and Panasonic.Successfully positioned Tintri Storage Solutions in targeted markets.Held responsibility for positioning Polycom Video Collaboration/Unified Communications business in the Philippines.Effectively positioned Jabra and Addasound Unified Communications business in the Philippines.Proactively assessed customer requirements and recommended technical solutions that optimized value for both the customer and the firm.Provided prompt and efficient email and phone support to partners and end users.Served as a dedicated product champion for the mentioned brands.Conducted comprehensive technical training sessions for resellers and end users.Enabled partners to effectively market and sell Polycom, Jabra, Addasound, and Panasonic products.Conducted engaging product demonstrations and proofs-of-concept for Polycom, Jabra, and Addasound.Ensured quality control by conducting thorough checks and tests on defective units and facilitating the return merchandise authorization (RMA) process.Successfully organized and executed business projects in alignment with client requirements.Conducted insightful initial assessments of problematic situations for assigned clients.Effectively communicated the value and benefits of new technologies through personalized interactions with key decision-makers, impactful presentations, and collaborations with ecosystem partners such as Microsoft.Provided exceptional after-sales support to ensure total customer satisfaction with the company's products and services. Show less

Responsible for organizing, managing, sorting and creating backups of contracts, scripts, 201 files and tapes

Quezon City

Edit and Playback highlights, sound, & packages for live/live to tape studio showsAbility to Record, Edit, and Playback with an 8 channel EVS XT(3) Editing highlights, and turnaround sound bites, using EVS Clips & Playlists Storage and transfer of files using EVS xfile program Searching and logging video clips using EVS IP director Perform routing with Evertz HD router