e-Commerce, CommerceTools projectClosely working with the BE/FE/QA team to provide functional support and clarifications. Closely working with the delivery team to ensure an accurate planning and delivery. Azure DevOps, User story creation and management, Project and sprint backlog management. Performing sanity check testing to assure the sprint delivery expectations are met. Performing functional knowledge sessions with the team. Providing Scrum Master, planning and delivery support. Technologies: Figma, Azure DevOps, CommerceTools (Merchant Centre), Postman, Confluence, Adobe Experience Management

I joined UiPath as a Data Analyst in 2018. The overall experience helped me grow towards my role, as a BA.I am coordinating a portfolio of several medium complexity projects, having the following responsibilities:- Maintaining and cultivating a long term relationship with our internal and external stakeholders (Subject Matter Experts and Business Owners) throughout the project lifecycle. Involved in:- Facilitate and coordinate the activities related to the internal corporate Governance process. - Stakeholders management- Stakeholder engagement - Project planning- Requirement elicitation - Perform Business Partner Role activities required in the relationship with the Automation Champions (AC) - Maintain the list of priorities per division up to date- Communicate division's priorities in the project's planning session- Guide business users to raise support tickets, using Jira- Assists POs/SMEs to fill in internal detailed assessment forms in order to be able to determine the automation potential score- Offer support/help to other BAs within my team or other teams within the company- Keep the POs/SMEs constantly up to date with their process status- Participate in team meetings- Offer a high level image of RPA technology to business users- Offer support in managing raised tickets by the PO/SME and other stakeholder during the UAT phase - Change Requests

I joined Honeywell in 2015, as a Order Management Specialist, later on growing to become an AP Specialist.As an AP Specialist I had to deal with various tasks and responsibilities:- Act as a pivot and communicate with vendors, buyers or AP team members to ensure accurate and timely payments.- Performing root cause analysis to ensure the initial issue will no longer appear.- Collaborate with payment and data entry teams from the Global Finance Center, guide them in relation with payments and invoices on hold;- Assisting in the resolution of aged Payable items through proactive collaboration with internal customers and suppliers;- Route queries to the relevant process team in organization as necessary;

I joined Vodafone in 2008 as a Collection Officer, later, growing in my experience, I become an Officer Collection Business, dealing with small and medium business customer. In my role I performed the following tasks: - Business accounts analysis, - Risk control analysis - Debt recoveryAdditional to job requirements I got involved in various project department. I took part, on two occasions, in the training process of business customer care employees as an acting trainer, offering collection business training. We developed a campaign to promote the company's internal values to its employees (NPS). My job was to create the graphic support, creating values ideas, promote ideas among employees using promotional products imprinted with campaign ideas and designed by us. In the we made a campaign presentation to the management team.I helped improve intranet by updating procedures information and the aesthetic design.

A perfect entry level job that helps one improve in social skills and analytic thinking, learn of management chain and corporate values. I learn to always be on time and give result as required. Also, few very important skills, team work and human interaction, conduct and discipline are very important professional requirements and one needs to gain them in order to live up to the standard.This kind of job gives you aspirations, the desire to develop a career, to be proud of what you can.